AI News Today.

Reference

AI Case Studies

352 deployments of AI in real organisations — who adopted it, what they were trying to fix, and what changed. Every number here is quoted verbatim from the page it came from, and every record was compared line by line with that page before it was published.

352
Cases published
347
With a number quoted verbatim
245
Source domains
20
With an independent source
How to read these. Most AI case studies are published by the vendor that sold the system, and this corpus is no exception — 332 of 352 rest on the vendor’s own account. What we checked is narrower and worth stating plainly: that the customer is named, that each figure appears on the source page in those words, and that nothing was carried over from a neighbouring case. Where a figure could not be found in the source, the case page says so next to the figure rather than dropping it silently.
352 cases

Shriram Finance

less than 3–4 hours — Onboarding Turn-Around-Time (TAT)

Independently reportedBanking & finance · Process automation · Classical ML · In production

BT · Amazon

200,000 — Lines of code written

Independently reportedTelecom · Code generation · LLM · In production

GE Aerospace

Independently reportedManufacturing · Process automation · Classical ML · Scaled

Apollo Tyres

under 10 minutes — Time for root cause analysis

Independently reportedManufacturing · Process automation · AI agents · In production

Broadcom · Moveworks

88% — autonomous IT resolution rate

Independently reportedTechnology & software · Process automation · NLP · Scaled

iTromsø · IBM, VC2

10 minutes per day — time spent reviewing potential stories

Independently reportedMedia & entertainment · Document processing · NLP · In production

Perry Ellis · Yotpo

1.4% — conversion rate

Independently reportedRetail & e-commerce · Customer support · NLP · Scaled

icare · SAS

increased by 15% — accuracy

Independently reportedInsurance · Process automation · Classical ML · Scaled · 2019

Amazon · Amazon

10% more — shopper spend

Independently reportedRetail & e-commerce · Process automation · Computer vision · Scaled · 2024

Unilever · Google Cloud

15-35% increase — retailer sales

Independently reportedOther · Other · Classical ML · Scaled

Intuit

over 65 billion — Machine learning predictions generated

Independently reportedTechnology & software · Personalization · LLM · Scaled

Met Office · AWS

under five minutes — Time to complete textual forecast generation

Independently reportedPublic sector · Process automation · LLM · Pilot

Zalando

increased by 40% — basket sizes

Independently reportedRetail & e-commerce · Personalization · Classical ML · In production

ANZ Bank · NVIDIA

0.82 — Gini coefficient for assessing risk

Independently reportedBanking & finance · Other · Classical ML · Pilot

Hearst Newspapers · OpenAI

more than 1,000 — requests handled

Independently reportedMedia & entertainment · Marketing content · LLM · In production

Walmart · Microsoft

22% — global ecommerce growth

Independently reportedRetail & e-commerce · Search & retrieval · LLM · In production · 2024

Kingfisher Group

more than 10% — e-commerce sales originating from product recommendations

Independently reportedRetail & e-commerce · Personalization · Classical ML · Scaled · 2023

UnitedHealthcare · NaviHealth

12.6% — Skilled nursing facility denial rates

Independently reportedInsurance · Process automation · Classical ML · In production · 2022

DoNotPay · IBM, Facebook

more than 86,000 — Number of users

Independently reportedProfessional services · Legal review · NLP · Scaled

BHP Billiton

zero — accidents due to driver drowsiness

Independently reportedOther · Other · Classical ML · In production · 2022

Terry Irwin

15 hours — Hours recovered per week

Vendor-reportedProfessional services · Process automation · AI agents · In production · 2026

Impact · Microsoft

$1.72 million — Annual net ROI

Vendor-reportedProfessional services · Process automation · LLM · In production

MUSC Health · Notable

110000 — monthly digital registrations completed

Vendor-reportedHealthcare · Process automation · Classical ML · Scaled · 2022

n8n Lab

120 — articles published

Vendor-reportedTechnology & software · Marketing content · LLM · In production

BABOR · Revieve

Vendor-reportedRetail & e-commerce · Personalization · Computer vision · Scaled

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