Process automation

UnitedHealthcare · NaviHealth

Independently reportedInsuranceUnited StatesIn productionEnterpriseClassical MLLive 2022

Independently reported. An independent or peer-reviewed source reports this result, alongside the vendor.

Reported by economyforeveryone.org (independent reporting). Checked against the source page on 2026-09-06. 1 of 1 figures below appear on that page word for word.

The problem

Reducing costs related to skilled nursing facility claims.

What was deployed

Vendor
NaviHealth
Products
nH Predict
Technique
Classical ML
Build or buy
Bought off the shelf

What changed

Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.

12.6%Skilled nursing facility denial ratesfrom 1.4%2019 to 2022

skilled nursing facility denial rates at UnitedHealthcare rose from 1.4% in 2019 to 12.6% in 2022

Quoted word for word from the source

Difficulties and limits

Sources

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