Shriram Finance
less than 3–4 hours — Onboarding Turn-Around-Time (TAT)
Independently reportedBanking & finance · Process automation · Classical ML · In production
Process automation
Impact · Microsoft
Vendor-reportedProfessional servicesIn productionLLM
Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.
Reported by impactmybiz.com (self-reported blog). Checked against the source page on 2026-09-06. 3 of 3 figures below appear on that page word for word.
Caveat. The account is published on the customer's own site.
The problem
Wasted time due to small inefficiencies across Impact, including routine administrative tasks, summarizing meetings/emails, retrieving complex information, repetitive document creation, and inefficient collaboration.
What was deployed
- Vendor
- Microsoft
- Products
- Microsoft Copilot AI tools, Microsoft 365 Copilot
- Technique
- LLM
- Build or buy
- Bought off the shelf
- Deployment
- SaaS
- Data used
- Internal company data (meetings, emails, documents, applications)
- Scale
- 100 users
What changed
Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.
$1.72 millionAnnual net ROIannual
“along with how we achieved an annual net ROI of about $1.72 million”
Quoted word for word from the source
over 20,000Hours saved per year by 100 usersa year
“100 users across Impact were able to use Copilot AI tools to save over 20,000 hours a year”
Quoted word for word from the source
9Hours saved per week by power usersa week
“Power users were able to save 9 hours a week”
Quoted word for word from the source
ROI as stated: about $1.72 million
Sources
- impactmybiz.com — self-reported blog
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