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AI case studies in Process automation

83 deployments, each checked against the page it was reported on. Figures are quoted verbatim; anything we could not find in the source is marked on the case page.

Shriram Finance

less than 3–4 hours — Onboarding Turn-Around-Time (TAT)

Independently reportedBanking & finance · Process automation · Classical ML · In production

GE Aerospace

Independently reportedManufacturing · Process automation · Classical ML · Scaled

Apollo Tyres

under 10 minutes — Time for root cause analysis

Independently reportedManufacturing · Process automation · AI agents · In production

Broadcom · Moveworks

88% — autonomous IT resolution rate

Independently reportedTechnology & software · Process automation · NLP · Scaled

icare · SAS

increased by 15% — accuracy

Independently reportedInsurance · Process automation · Classical ML · Scaled · 2019

Amazon · Amazon

10% more — shopper spend

Independently reportedRetail & e-commerce · Process automation · Computer vision · Scaled · 2024

Met Office · AWS

under five minutes — Time to complete textual forecast generation

Independently reportedPublic sector · Process automation · LLM · Pilot

UnitedHealthcare · NaviHealth

12.6% — Skilled nursing facility denial rates

Independently reportedInsurance · Process automation · Classical ML · In production · 2022

Terry Irwin

15 hours — Hours recovered per week

Vendor-reportedProfessional services · Process automation · AI agents · In production · 2026

Impact · Microsoft

$1.72 million — Annual net ROI

Vendor-reportedProfessional services · Process automation · LLM · In production

MUSC Health · Notable

110000 — monthly digital registrations completed

Vendor-reportedHealthcare · Process automation · Classical ML · Scaled · 2022

PolicyBazaar · Ringg

57000 — Connected calls

Vendor-reportedInsurance · Process automation · NLP · In production

GreenifyAI · EasyDeploy AI

19,484 listings scored — sustainability coverage

Vendor-reportedConstruction & real estate · Process automation · Classical ML · In production

Saturn · Definite

2 weeks — Time to data infrastructure deployment

Vendor-reportedOther · Process automation · AI agents · In production

VreonTech · Cimplify.AI

$0.10 — Per-image cost

Vendor-reportedOther · Process automation · Computer vision · In production

Sturdy Health · Notable

31,000+ — Pre-visit questionnaires sent

Vendor-reportedHealthcare · Process automation · NLP · Scaled

Halo Exploration (HE) · Odin AI

93.8% — production variance explained by CFrac

Vendor-reportedEnergy & utilities · Process automation · Classical ML · Pilot · 2026

Evri · Robiquity

£9m — annualised cost savings

Vendor-reportedLogistics & transport · Process automation · Other · Scaled

Evolve · Barq Digital AI

< 1 second — AI latency

Vendor-reportedProfessional services · Process automation · LLM · In production