Process automation

Nuclear Restoration Services · Exception

Vendor-reportedPublic sectorScaledPublic sectorNLP

Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.

Reported by exceptionuk.com (vendor self-report). Checked against the source page on 2026-09-06. 8 of 8 figures below appear on that page word for word.

The problem

Operational inefficiencies in departments such as legal document review, procurement, meeting productivity, and business analysis, resulting in excessive time spent on repetitive tasks.

What was deployed

Vendor
Exception
Technique
NLP
Build or buy
Bought off the shelf
Data used
large data volumes
Scale
Deployed across multiple departments (legal, procurement, meeting management, business/IT analysis); the client cites a potential 5% OPEX saving per adopting division (explicitly described as 'potential', not confirmed).

What changed

Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.

10 minutesTime for interview transcriptionfrom 1.5 hours

Interview transcription: Reduced from 1.5 hours to 10 minutes (89% savings).

Quoted word for word from the source

Time for Excel data analysis

Excel data analysis: Up to 75% time reduction.

Quoted word for word from the source · round percentage, no baseline given

Time for legal/project document reviews

Legal/project document reviews: 50–75% savings.

Quoted word for word from the source · round percentage, no baseline given

1 hourTime for presentation creationfrom 4 hours

Presentation creation: From 4 hours to 1 hour (75% savings).

Quoted word for word from the source

Time for meeting minutes/actions

Meeting minutes/actions: 62.5% savings.

Quoted word for word from the source

30 minutesTime for procurement data extractionfrom 2 hours

Procurement data extraction: From 2 hours to 30 minutes.

Quoted word for word from the source

Time for IT business analysis

IT business analysis: 75% savings.

Quoted word for word from the source · round percentage, no baseline given

Time for legal insights

Legal insights: 50–75% savings.

Quoted word for word from the source · round percentage, no baseline given

Exception’s support has been critical to deliver our Transformation strategy. They have been invaluable in supporting vital elements of our work to upgrade key systems and adopting cloud platforms, including M365.
CIO - NRS

Difficulties and limits

Sources

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