Shriram Finance
less than 3–4 hours — Onboarding Turn-Around-Time (TAT)
Independently reportedBanking & finance · Process automation · Classical ML · In production
Process automation
Discovery Trust · Microsoft
Vendor-reportedEducationUnited KingdomIn productionEnterpriseLLM
Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.
Reported by galtec.com (vendor self-report). Checked against the source page on 2026-09-06. 8 of 8 figures below appear on that page word for word.
The problem
Educators were drowning in paperwork, taking work home on weekends and evenings, pulling them away from teaching.
What was deployed
- Vendor
- Microsoft
- Products
- Microsoft 365 Copilot
- Technique
- LLM
- Build or buy
- Bought off the shelf
- Deployment
- SaaS
- Data used
- Student emotional responses, raw vocabulary, student work (photographs), safeguarding policy, sensitive communications.
- Scale
- 59 initial licenses, expanding to 377 licenses
- Timeline
- 36 months
What changed
Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.
100%Adoption rate
“With just 59 initial licenses, the trust achieved a 100% adoption rate”
Quoted word for word from the source
over £130,000Cost savingsannually
“estimates saving over £130,000 (roughly $172,000) annually”
Quoted word for word from the source
over 4,500 hoursHours reclaimedannually
“based on over 4,500 hours reclaimed from previous manual tasks.”
Quoted word for word from the source
half an hourTime to assess student work (33 pieces)from six hours
“Swift discovered he could photograph 33 pieces of student work and have Copilot assess them against Year 6 standards in half an hour: a task that previously consumed six hours.”
Quoted word for word from the source
three secondsTime to summarize 41-page policy
“Stone condensed a 41-page safeguarding policy into a 750-word summary in three seconds.”
Quoted word for word from the source
15 minutesTime for last-minute assembly preparationfrom an hour
“last-minute assembly preparation went from an hour of stress to 15 minutes of creativity.”
Quoted word for word from the source
three hoursTraining material preparation timefrom six hoursweekly
“training material preparation time cut in half: from six hours to three hours weekly.”
Quoted word for word from the source
30 minutesTime to respond to sensitive communicationsfrom two hours
“Copilot helped streamline responses to sensitive communications, allowing them to respond with clarity and professionalism in 30 minutes rather than agonizing over them for two hours.”
Quoted word for word from the source
improved measurablyStudent outcomesthe following year
“Student outcomes improved measurably. Braunstone Community Primary School, which experienced a dip in 2023-24 results, saw some of the trust's best performance the following year.”
Quoted word for word from the source
ROI as stated: estimates saving over £130,000 (roughly $172,000) annually
“Copilot for me is literally a game changer. I'm not taking my laptop home on an evening unless I want to. It's like having another very experienced teacher just on your shoulder.”
Difficulties and limits
- Educators spent evenings and weekends on administrative tasks, writing reports, and communicating with parents, pulling them away from teaching and lesson planning.
- Serving an extraordinarily diverse student population (profound and multiple learning disabilities, English-as-additional-language families) in a region below UK averages on education, skill, and economic metrics.
Sources
- galtec.com — vendor self-report
Similar deployments
GE Aerospace
Independently reportedManufacturing · Process automation · Classical ML · Scaled
Apollo Tyres
under 10 minutes — Time for root cause analysis
Independently reportedManufacturing · Process automation · AI agents · In production
Broadcom · Moveworks
88% — autonomous IT resolution rate
Independently reportedTechnology & software · Process automation · NLP · Scaled
icare · SAS
increased by 15% — accuracy
Independently reportedInsurance · Process automation · Classical ML · Scaled · 2019
Amazon · Amazon
10% more — shopper spend
Independently reportedRetail & e-commerce · Process automation · Computer vision · Scaled · 2024