MUSC Health · Notable
110000 — monthly digital registrations completed
Vendor-reportedHealthcare · Process automation · Classical ML · Scaled · 2022
Artificial intelligence, professionally covered
industry
40 deployments, each checked against the page it was reported on. Figures are quoted verbatim; anything we could not find in the source is marked on the case page.
110000 — monthly digital registrations completed
Vendor-reportedHealthcare · Process automation · Classical ML · Scaled · 2022
18000000 — staffing capacity created
Vendor-reportedHealthcare · Customer support · LLM · In production
zero — Imaging failure rates
Vendor-reportedHealthcare · Diagnostics · Computer vision · Pilot
26% increase — accepted referrals
Vendor-reportedHealthcare · Process automation · NLP · In production
85% increase — daily active users
Vendor-reportedHealthcare · Search & retrieval · NLP · In production
89% — Proficiency in answering business questions
Vendor-reportedHealthcare · Search & retrieval · LLM · Pilot
500% — ROI from marketing spend versus profit
Vendor-reportedHealthcare · Marketing content · NLP · In production
54.5 — appointments booked
Vendor-reportedHealthcare · Customer support · NLP · In production
200+ — Doctors Photographed
Vendor-reportedHealthcare · Marketing content · Generative media · Scaled · 2025
31,000+ — Pre-visit questionnaires sent
Vendor-reportedHealthcare · Process automation · NLP · Scaled
1.1M — Combined annual value generated for first customer
Vendor-reportedHealthcare · Customer support · LLM · In production
up to 70% — time savings for head and neck, abdomen, and thoracic cases
Vendor-reportedHealthcare · Process automation · Computer vision · Scaled
nearly 13,000 — patient visits per month
Vendor-reportedHealthcare · Process automation · Scaled
within 30 minutes — Time to create interactive teaching plans
Vendor-reportedHealthcare · Other · NLP · Scaled
89% — medication treatment adherence
Vendor-reportedHealthcare · Customer support · LLM · In production
about 182 across six — AI citations across 6 engines
Vendor-reportedHealthcare · Search & retrieval · NLP · In production · 2026
10 — Partner organizations onboarded
Vendor-reportedHealthcare · Forecasting · Classical ML · In production
2x — BFCM volume handled
Vendor-reportedHealthcare · Customer support · AI agents · In production
Vendor-reportedHealthcare · Customer support · NLP · In production
21 — return on investment
Vendor-reportedHealthcare · Marketing content · Classical ML · Scaled
60 percent improvement — Overall efficiency
Vendor-reportedHealthcare · Document processing · NLP · In production · 2019
83% — referral-to-admit win rate
Vendor-reportedHealthcare · Document processing · NLP · In production · 2025
1,000,000 — processed calls and patient requests
Vendor-reportedHealthcare · Customer support · LLM · In production
56% — scheduling calls resolved end-to-end by AI
Vendor-reportedHealthcare · Customer support · AI agents · In production
99.7 — Accuracy of insurance checks
Vendor-reportedHealthcare · Process automation · NLP · In production
65% — Auto-resolution rate
Vendor-reportedHealthcare · Customer support · LLM · Scaled · 2022
under 30 seconds — Response time to incoming messages
Vendor-reportedHealthcare · Customer support · NLP · In production
less than 15% — SOAP notes requiring edits
Vendor-reportedHealthcare · Document processing · NLP · In production
15 minutes — test execution time
Vendor-reportedHealthcare · Process automation · LLM · Scaled
250% increase — Consultations
Vendor-reportedHealthcare · Customer support · NLP · In production · 2025