Perry Ellis · Yotpo
1.4% — conversion rate
Independently reportedRetail & e-commerce · Customer support · NLP · Scaled
Customer support
Ethnic Healthcare · Clevotics
Vendor-reportedHealthcareIndiaIn productionNLPLive 2025
Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.
Reported by clevotics.com (vendor self-report). Checked against the source page on 2026-09-06. 2 of 2 figures below appear on that page word for word.
The problem
Needed to bring a traditional Siddha medicine practice online without losing authenticity and answer patient questions 24/7 in Tamil and English.
What was deployed
- Vendor
- Clevotics
- Technique
- NLP
- Build or buy
- Built in-house or to order
- Deployment
- Custom build
- Data used
- Siddha treatment content
- Scale
- patients across Tamil Nadu and overseas
What changed
Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.
250% increaseConsultationsfirst six months after launch
“Ethnic Health Care reports a 250% increase in consultations”
Quoted word for word from the source · round percentage, no baseline given
96%Patient satisfactionfirst six months after launch
“96% patient satisfaction”
Quoted word for word from the source
24/7Consultations availabilityfirst six months after launch
“round-the-clock availability”
Quoted word for word from the source
“The web application has transformed our practice completely. We can now reach patients who couldn't visit our clinic physically and provide authentic Siddha treatment guidance online. The platform perfectly balances our traditional approach with modern convenience.”
Difficulties and limits
- Bring a traditional Siddha medicine practice online without losing authenticity and trust
- Publish camp schedules by city and take bookings from patients nowhere near Chennai
- Publish and revise explanatory content by clinic staff without a developer
- Answer patient questions outside consulting hours, in Tamil as well as English
Sources
- clevotics.com — vendor self-report, 2025-01-01
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