Perry Ellis · Yotpo
1.4% — conversion rate
Independently reportedRetail & e-commerce · Customer support · NLP · Scaled
Customer support
GlucAssist · Amber
Vendor-reportedHealthcarePeruIn productionStartupLLM
Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.
Reported by amber.pe (vendor self-report). Checked against the source page on 2026-09-05. 4 of 4 figures below appear on that page word for word.
The problem
Patients faced difficulties such as forgetting medication, lack of organized records, and limited communication with doctors.
What was deployed
- Vendor
- Amber
- Products
- Amazon Bedrock, AWS Scheduler, Amazon RDS, Amazon S3, Amazon API Gateway, AWS Amplify, WhatsApp Business API
- Technique
- LLM
- Build or buy
- Bought off the shelf
- Deployment
- API
- Data used
- medical records, glucose levels and other parameters, reports and glucometer images
- Timeline
- 4 months
What changed
Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.
89%medication treatment adherencefrom 47%
“89% medication treatment adherence (vs. 47% previously).”
Quoted word for word from the source
glucose monitoring frequency
“73% increase in glucose monitoring frequency.”
Quoted word for word from the source
regular physical activity recorded
“62% more regular physical activity recorded.”
Quoted word for word from the source
diabetes-related emergency visits
“40% fewer diabetes-related emergency visits.”
Quoted word for word from the source · round percentage, no baseline given
“Since I started using GlucAssist, I feel accompanied in my treatment. The WhatsApp reminders are like having a personal assistant that understands me and adapts to my needs.”
Difficulties and limits
- Diabetes affects more than 6% of the Peruvian population and requires constant monitoring to prevent serious complications.
Sources
- amber.pe — vendor self-report
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