Reference

AI Case Studies

352 deployments of AI in real organisations — who adopted it, what they were trying to fix, and what changed. Every number here is quoted verbatim from the page it came from, and every record was compared line by line with that page before it was published.

352
Cases published
347
With a number quoted verbatim
245
Source domains
20
With an independent source
How to read these. Most AI case studies are published by the vendor that sold the system, and this corpus is no exception — 332 of 352 rest on the vendor’s own account. What we checked is narrower and worth stating plainly: that the customer is named, that each figure appears on the source page in those words, and that nothing was carried over from a neighbouring case. Where a figure could not be found in the source, the case page says so next to the figure rather than dropping it silently.
352 cases

Danil · GeeLark

20+ — Reddit replies

Vendor-reportedTechnology & software · Other · In production

Reply.io · Ability.ai

under 5 minutes — Search time

Vendor-reportedTechnology & software · Search & retrieval · NLP · In production

OMS360 · VoiceCare AI

99.7 — Accuracy of insurance checks

Vendor-reportedHealthcare · Process automation · NLP · In production

Visa · Highspot

60 — well-governed content

Vendor-reportedBanking & finance · Other · LLM · Scaled

LifeScan · Aisera

65% — Auto-resolution rate

Vendor-reportedHealthcare · Customer support · LLM · Scaled · 2022

Zappi · Kortical

43.9% — accuracy gain

Vendor-reportedOther · Document processing · NLP · In production

Finch · Parallel

Vendor-reportedProfessional services · Document processing · AI agents · In production · 2025

DNB · boost.ai

1,200 — Daily active users

Vendor-reportedBanking & finance · Process automation · NLP · Scaled · 2020

GoLinks · Vidoso

Vendor-reportedTechnology & software · Marketing content · AI agents · Scaled

Modern Luxury · Lately.ai

30 times more — content volume

Vendor-reportedMedia & entertainment · Marketing content · NLP · In production

Holiday Cars · Inspektlabs

95% Reduction — Turnaround Time

Vendor-reportedTravel & hospitality · Quality inspection · Computer vision · In production

Simple Modern · Siena AI

79% — support tickets automated

Vendor-reportedRetail & e-commerce · Customer support · LLM · In production

EduSpark · iHux

34% — Test score improvement

Vendor-reportedEducation · Other · LLM · Pilot

Experian · AWS

circa 40% — developer effort reduction

Vendor-reportedBanking & finance · Process automation · AI agents · In production

PitCrew · AWS

30 minutes — manual cross-referencing time

Vendor-reportedTechnology & software · Process automation · LLM · In production

bb.q Chicken · Momos

91% — review response rate

Vendor-reportedConsumer goods · Customer support · NLP · In production · 2023

Colearn · Vue.ai

80M — Problems solved

Vendor-reportedEducation · Search & retrieval · NLP · Scaled

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