Perry Ellis · Yotpo
1.4% — conversion rate
Independently reportedRetail & e-commerce · Customer support · NLP · Scaled
Customer support
Antal Business Centre · aReception.ai
Vendor-reportedConstruction & real estateCzech RepublicIn productionLLM
Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.
Reported by areception.ai (vendor self-report). Checked against the source page on 2026-09-06. 3 of 3 figures below appear on that page word for word.
The problem
Antal Business Centre struggled to reliably staff its front desk 24/7 for a multi-tenant office building, needing to route visitors, control access, and answer questions.
What was deployed
- Vendor
- aReception.ai
- Products
- aReception terminal, AI receptionist Kamila
- Technique
- LLM
- Build or buy
- Bought off the shelf
- Deployment
- Hybrid
What changed
Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.
350+Visitors handledevery month
“Kamila now handles more than 350 visitors and answers over 1,000 questions every month”
Quoted word for word from the source
1,000+Questions answeredevery month
“Kamila now handles more than 350 visitors and answers over 1,000 questions every month”
Quoted word for word from the source
1,300Cost savingfrom staffed deska month
“the building saves around 1,300 EUR a month compared with a staffed desk”
Quoted word for word from the source
around the clockReception availability
“Reception runs around the clock without anyone behind a counter”
Quoted word for word from the source
every tenant keeps its own rulesTenant rule adherence
“every tenant keeps its own rules.”
Quoted word for word from the source
same professional welcomeConsistency of welcome
“visitors always get the same professional welcome”
Quoted word for word from the source
stays controlledAccess control
“access to the lifts and floors stays controlled”
Quoted word for word from the source
clean digital recordDigital record keeping
“there is a clean digital record of who came and where they went.”
Quoted word for word from the source
“We chose aReception to modernize and automate our entrance. We needed a multi-tenant workflow with per-tenant rules and elevator control, Kamila handles it reliably while reducing costs.”
Sources
- areception.ai — vendor self-report, 2026-06-02
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