AI News Today.

Reference

AI Case Studies

352 deployments of AI in real organisations — who adopted it, what they were trying to fix, and what changed. Every number here is quoted verbatim from the page it came from, and every record was compared line by line with that page before it was published.

352
Cases published
347
With a number quoted verbatim
245
Source domains
20
With an independent source
How to read these. Most AI case studies are published by the vendor that sold the system, and this corpus is no exception — 332 of 352 rest on the vendor’s own account. What we checked is narrower and worth stating plainly: that the customer is named, that each figure appears on the source page in those words, and that nothing was carried over from a neighbouring case. Where a figure could not be found in the source, the case page says so next to the figure rather than dropping it silently.
352 cases

HeitechSoft

87% reduction — cost

Vendor-reportedTechnology & software · Process automation · LLM · In production · 2024

Yotpo · Enjo

100% — Adoption rate

Vendor-reportedTechnology & software · Process automation · AI agents · Scaled

DelveInsight · 1Labs.ai

Seconds to minutes — research turnaround time

Vendor-reportedPharma & biotech · Document processing · LLM · In production

Fuzu · MindTitan

increased by 30% — Click-through rate for job applications

Vendor-reportedProfessional services · Personalization · NLP · In production · 2019

Arbor · Lorikeet

89% — CSAT

Vendor-reportedEnergy & utilities · Customer support · NLP · In production

Affinda · AWS

Vendor-reportedTechnology & software · Document processing · LLM · In production · 2024

Ryanair · Synthesia

minutes — Video creation time for passenger updates

Vendor-reportedLogistics & transport · Other · Generative media · Scaled

Fleetoptics · Jamil Global

77.4 — Address verification accuracy

Vendor-reportedLogistics & transport · Document processing · Computer vision · In production

Summ · Lorikeet

97% faster — resolution time

Vendor-reportedBanking & finance · Customer support · AI agents · In production

TFMA, LLC · Digits

Vendor-reportedProfessional services · Process automation · Classical ML · In production

Atea · Amanda AI

close to 40x — ROI on search marketing strategy

Vendor-reportedProfessional services · Other · NLP · Scaled

Qualified · Relevance AI

$7 million — pipeline generated

Vendor-reportedTechnology & software · Process automation · AI agents · Scaled

Tryg · boost.ai

750 — employees assisted

Vendor-reportedInsurance · Process automation · NLP · In production · 2018

Rho · Maven AGI

95% — CSAT

Vendor-reportedBanking & finance · Customer support · LLM · In production

Copient.ai · HeyGen

over 14,000 — role-plays completed

Vendor-reportedOther · Other · NLP · Scaled · 2024

Ito Health · Jamil Global

4 full-time assistants — Manual VA workload replaced

Vendor-reportedPublic sector · Document processing · LLM · In production

Ascent Autism · Empromptu AI

approximately 5 minutes — Documentation time per session

Vendor-reportedHealthcare · Document processing · LLM · In production

Novuskills · Quickchat AI

1,000 — AI Assistant interactions

Vendor-reportedEducation · Customer support · NLP · In production · 2023

Microsoft · Appen

110 — Languages supported by the platform

Vendor-reportedTechnology & software · Other · NLP · Scaled

By industry

By use case