Process automation

TFMA, LLC · Digits

Vendor-reportedProfessional servicesIn productionSmall businessClassical ML

Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.

Reported by insightfulaccountant.com (vendor self-report). Checked against the source page on 2026-09-06. 2 of 2 figures below appear on that page word for word.

The problem

Manual cleanup, extensive data entry, reconciliation, and categorization of financial data were labor-intensive, limiting efficiency and the firm's ability to scale advisory services.

What was deployed

Vendor
Digits
Products
Digits, AI-native accounting platform, AI-native general ledger
Technique
Classical ML
Build or buy
Bought off the shelf
Deployment
SaaS
Data used
more than a decade of financial data, exported bank data, transaction data

What changed

Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.

workflow efficiency

By reducing manual workload, improving turnaround times, and enabling real-time financial insights, the firm achieved a 70% increase in workflow efficiency.

Quoted word for word from the source · round percentage, no baseline given

two to four daystime to bring client books up to date

Brown began marketing a clear value proposition: bringing books up to date in just two to four days.

Quoted word for word from the source

daystime to complete annual cleanup engagementsfrom weeks

Processes that previously took weeks, especially annual cleanup engagements, could now be completed in a matter of days.

Quoted word for word from the source

reduced need for multiple layersstaffing model for bookkeeping support

Lean staffing model: Reduced need for multiple layers of bookkeeping support

Quoted word for word from the source

secondstime for bulk transaction edits and recoding

Accelerated reconciliation: Bulk transaction edits and recoding completed in seconds

Quoted word for word from the source

multiple new clientsnew client acquisitionfrom historically relied on referralsshortly after repositioning services

The results included signing multiple new clients shortly after repositioning services

Quoted word for word from the source

expandedexpansion of advisory services

At the same time, Brown has expanded advisory services, which command significantly higher monthly fees.

Quoted word for word from the source

a few hoursmonthly bookkeeping effort per clientper client

With much of the categorization and reconciliation automated, monthly bookkeeping engagements now require just a few hours per client.

Quoted word for word from the source

It opened up time for me to think about growth, branding, and balance.
Jonathan Brown

Difficulties and limits

Sources

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