Reference

AI Case Studies

352 deployments of AI in real organisations — who adopted it, what they were trying to fix, and what changed. Every number here is quoted verbatim from the page it came from, and every record was compared line by line with that page before it was published.

352
Cases published
347
With a number quoted verbatim
245
Source domains
20
With an independent source
How to read these. Most AI case studies are published by the vendor that sold the system, and this corpus is no exception — 332 of 352 rest on the vendor’s own account. What we checked is narrower and worth stating plainly: that the customer is named, that each figure appears on the source page in those words, and that nothing was carried over from a neighbouring case. Where a figure could not be found in the source, the case page says so next to the figure rather than dropping it silently.
352 cases

Hamptons · Fifth Dimension

30 seconds — Time to complete tasks

Vendor-reportedConstruction & real estate · Document processing · LLM · In production

Domino's · Abnormal AI

41 hours — time saved on manual email investigations and remediation

Vendor-reportedRetail & e-commerce · Fraud detection · Classical ML · In production

Heatable · Fifty One Degrees

48% — inbound aftercare resolved without a ticket

Vendor-reportedOther · Customer support · LLM · In production · 2025

LAPP · Rossum

94.9 — data field accuracy

Vendor-reportedManufacturing · Document processing · NLP · In production

IBM

$4.5 billion — productivity gains

Vendor-reportedTechnology & software · Process automation · Other · Scaled

HappyPath · Oodle

30 minutes — Render integration setup time

Vendor-reportedTechnology & software · Diagnostics · LLM · In production

Concise Conveyancing · Curia

30 minutes — average contract review time

Vendor-reportedProfessional services · Document processing · NLP · In production

Hamptons · Fifth Dimension

30-second — time to complete tasks

Vendor-reportedConstruction & real estate · Marketing content · LLM · In production

Prohan · DAC.digital

Vendor-reportedManufacturing · Quality inspection · Computer vision · In production

Google

r² > 0.90 — Correlation with CDC data

Vendor-reportedTechnology & software · Other · Classical ML · Abandoned · 2008

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