Perry Ellis · Yotpo
1.4% — conversion rate
Independently reportedRetail & e-commerce · Customer support · NLP · Scaled
Customer support
NakedHealth · Renesis Tech
Vendor-reportedTechnology & softwareUnited StatesScaledNLPLive 2024
Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.
Reported by renesistech.com (vendor self-report). Checked against the source page on 2026-09-06. 1 of 1 figures below appear on that page word for word.
The problem
Eliminate missed bookings from after-hours and high call volume periods. Reduce staff time spent on manual appointment scheduling.
What was deployed
- Vendor
- Renesis Tech
- Products
- AI BookingPro
- Technique
- NLP
- Build or buy
- Built in-house or to order
- Deployment
- Custom build
What changed
Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.
Missed Appointments
“Automated reminders and real-time schedule optimization reduced missed appointments by approximately 40%, directly improving clinic revenue.”
Quoted word for word from the source · round percentage, no baseline given
24/7Booking Coverage
“The clinic now captures patient bookings around the clock, eliminating the revenue loss from after-hours missed calls and overflow periods.”
Quoted word for word from the source
full HIPAA complianceHIPAA Compliance
“End-to-end encryption and zero-retention data handling ensured full HIPAA compliance across all patient interactions with the voice agent.”
Quoted word for word from the source
expanded accessible booking to non-English speaking patient populationsMultilingual Patient Support
“The voice agent handles patient interactions in multiple languages, expanding accessible booking to non-English speaking patient populations without added staffing.”
Quoted word for word from the source
significant reduction in time spent on phone-based appointment managementStaff Time Reclaimed
“Clinical staff reported a significant reduction in time spent on phone-based appointment management, allowing reallocation to direct patient care.”
Quoted word for word from the source
zero disruption to existing clinic workflows during deploymentEHR and Calendar Integration
“Seamless integration with existing EHR systems, calendars, and insurance verification APIs meant zero disruption to existing clinic workflows during deployment.”
Quoted word for word from the source
“Bilal and the engineering team understood our compliance requirements from day one. They did not just build what we asked for, they challenged our assumptions and delivered a system that genuinely works for our clinics.”
Sources
- renesistech.com — vendor self-report, 2026-01-20
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