Walmart · Microsoft
22% — global ecommerce growth
Independently reportedRetail & e-commerce · Search & retrieval · LLM · In production · 2024
Search & retrieval
Maple Leaf Sports & Entertainment (MLSE) · TwelveLabs
Vendor-reportedMedia & entertainmentIn productionEnterpriseComputer vision
Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.
Reported by twelvelabs.io (vendor self-report). Checked against the source page on 2026-09-06. 1 of 2 figures below appear on that page word for word; the rest are marked.
The problem
Manual logging and poor video asset management led to slow content search and retrieval, causing missed opportunities for timely storytelling.
What was deployed
- Vendor
- TwelveLabs
- Technique
- Computer vision
- Build or buy
- Bought off the shelf
- Deployment
- API
- Data used
- entire content library
What changed
Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.
9 minutesvideo search and retrieval efforts timefrom 16 hours
“By leveraging TwelveLabs, MLSE was able to turn 16 hours of video search and retrieval efforts into 9 minutes, effectively cutting days out of their highlight creation process.”
Not found on the source page in these words
a few minutesContent discovery timefrom upwards of 5 days
“Content discovery time saw a 97% reduction, going from upwards of 5 days to as quick as a few minutes.”
Quoted word for word from the source
“We can't imagine our content production process without TwelveLabs. Our media operations team used to spend countless hours sourcing the moments that matter, now they can find exactly what they're looking for with precision, in seconds.”
Difficulties and limits
- Content Volume & Turnaround Time
- Video Asset Management
- Missed Opportunities for Timely Storytelling
Sources
- twelvelabs.io — vendor self-report
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