Reference

AI Case Studies

352 deployments of AI in real organisations — who adopted it, what they were trying to fix, and what changed. Every number here is quoted verbatim from the page it came from, and every record was compared line by line with that page before it was published.

352
Cases published
347
With a number quoted verbatim
245
Source domains
20
With an independent source
How to read these. Most AI case studies are published by the vendor that sold the system, and this corpus is no exception — 332 of 352 rest on the vendor’s own account. What we checked is narrower and worth stating plainly: that the customer is named, that each figure appears on the source page in those words, and that nothing was carried over from a neighbouring case. Where a figure could not be found in the source, the case page says so next to the figure rather than dropping it silently.
352 cases

Dyut.eu · AdAmigo.ai

improved by over 23% — ROAS

Vendor-reportedRetail & e-commerce · Marketing content · Other · In production · 2024

ImagineSoftware · Prosper AI

1.1M — Combined annual value generated for first customer

Vendor-reportedHealthcare · Customer support · LLM · In production

OM Pharma · DrugCard

3 minutes — review time per article

Vendor-reportedPharma & biotech · Document processing · NLP · In production

A1 Slovenia · boost.ai

60 — transactional Net Promoter Score (NPS)

Vendor-reportedTelecom · Customer support · LLM · In production · 2024

FoodieFun · Mukh.1

100K — follower growth

Vendor-reportedOther · Marketing content · NLP · Scaled

Hash House A Go Go · Momos

4.9 — Google rating

Vendor-reportedTravel & hospitality · Customer support · NLP · In production · 2023

ESPN · Human Delta

25,000+ — knowledge documents scanned and classified

Vendor-reportedMedia & entertainment · Customer support · AI agents · In production

BMW Group · rready

47.9% — Ideas with AI-supported interactions

Vendor-reportedManufacturing · Other · NLP · Scaled · 2025

Bluepin · A1P

200% uplift — product exposure

Vendor-reportedOther · Marketing content · Generative media · In production

TikTok · Appvertiser AI

2x — CTR

Vendor-reportedMedia & entertainment · Marketing content · Classical ML · In production · 2023

Halo Exploration (HE) · Odin AI

93.8% — production variance explained by CFrac

Vendor-reportedEnergy & utilities · Process automation · Classical ML · Pilot · 2026

Evri · Robiquity

£9m — annualised cost savings

Vendor-reportedLogistics & transport · Process automation · Other · Scaled

GreenRoute Logistics · iHux

32 minutes — average delivery time

Vendor-reportedLogistics & transport · Logistics · Classical ML · In production

Mindvalley · Google Cloud

increased by 30% — Click-through-rate (CTR)

Vendor-reportedEducation · Personalization · LLM · In production

Salzburg AG · Cognigy

Over 58% — User Growth

Vendor-reportedEnergy & utilities · Customer support · LLM · In production · 2018

Evolve · Barq Digital AI

< 1 second — AI latency

Vendor-reportedProfessional services · Process automation · LLM · In production

RBS · LivePerson

63K — weekly messaging conversations

Vendor-reportedBanking & finance · Customer support · NLP · Scaled · 2017

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