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Reference

AI Case Studies

352 deployments of AI in real organisations — who adopted it, what they were trying to fix, and what changed. Every number here is quoted verbatim from the page it came from, and every record was compared line by line with that page before it was published.

352
Cases published
347
With a number quoted verbatim
245
Source domains
20
With an independent source
How to read these. Most AI case studies are published by the vendor that sold the system, and this corpus is no exception — 332 of 352 rest on the vendor’s own account. What we checked is narrower and worth stating plainly: that the customer is named, that each figure appears on the source page in those words, and that nothing was carried over from a neighbouring case. Where a figure could not be found in the source, the case page says so next to the figure rather than dropping it silently.
352 cases

Galo Logistics · HappyFleet

120+ — applicants contacted from one job posting

Vendor-reportedLogistics & transport · HR & recruiting · NLP · In production

NJ TRANSIT · Replicant

12,000 — calls automated

Vendor-reportedLogistics & transport · Customer support · NLP · Scaled

Tata AIA · Awarathon

10% improvement — revenue generation

Vendor-reportedInsurance · Other · LLM · In production

ANINE BING · FindMine

5.83% increase — Conversion rate

Vendor-reportedRetail & e-commerce · Personalization · Recommender · Scaled · 2021

DELOS Analytica · Streaver

16 weeks — Time to live production environment

Vendor-reportedTechnology & software · Document processing · LLM · In production · 2024

Elliott PT · Pocket

nearly 13,000 — patient visits per month

Vendor-reportedHealthcare · Process automation · Scaled

HTC VIVE · Virti

within 30 minutes — Time to create interactive teaching plans

Vendor-reportedHealthcare · Other · NLP · Scaled

DC&R · YUNO AI Studio

0 hours — CEO's time spent on invoice reconciliation

Vendor-reportedRetail & e-commerce · Process automation · LLM · In production

GlucAssist · Amber

89% — medication treatment adherence

Vendor-reportedHealthcare · Customer support · LLM · In production

Enumerate · Maven AGI

80% — tickets resolved by Agent Maven

Vendor-reportedTechnology & software · Customer support · LLM · In production

Petlibro · Yuma AI

79% — automation rate

Vendor-reportedRetail & e-commerce · Customer support · LLM · In production · 2024

VBRL · LAILA

2-3 hours — research time

Vendor-reportedTechnology & software · Other · LLM · In production

Perk · AutoRFP.ai

more than double — RFPs responded to

Vendor-reportedTechnology & software · Sales & marketing · LLM · In production

IIT Delhi · Rezo.ai

685 — Student Enrollments

Vendor-reportedEducation · Sales & marketing · AI agents · In production

Coursera · boost.ai

53% — deflection rate

Vendor-reportedEducation · Customer support · LLM · In production · 2023

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