Perry Ellis · Yotpo
1.4% — conversion rate
Independently reportedRetail & e-commerce · Customer support · NLP · Scaled
Customer support
Bulldog Harley-Davidson · Revmo AI
Vendor-reportedRetail & e-commerceUnited StatesIn productionAI agentsLive 2026
Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.
Reported by revmo.ai (vendor self-report). Checked against the source page on 2026-09-05. 8 of 8 figures below appear on that page word for word.
The problem
The dealership was missing calls, leading to lost service work, sales, and appointments, especially after hours, and routine calls pulled staff off the floor.
What was deployed
- Vendor
- Revmo AI
- Products
- Revmo AI
- Technique
- AI agents
- Build or buy
- Bought off the shelf
- Deployment
- SaaS
- Data used
- Lightspeed DMS
- Scale
- high-volume dealership
- Timeline
- 2 months
What changed
Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.
1198Calls AnsweredFirst eight weeks
“1,198 Calls Answered Across Sales, Service & Parts”
Quoted word for word from the source
801Calls Served End to End (No Employee Needed)First eight weeks
“801 Served End to End No Employee Needed”
Quoted word for word from the source
54Service Appointments BookedFirst eight weeks
“54 Service”
Quoted word for word from the source
15Sales Appointments BookedFirst eight weeks
“15 Sales”
Quoted word for word from the source
397Calls Routed to Right Departmentfirst eight weeks
“routing the other 397 to the right department with full context”
Quoted word for word from the source
37000Recovered After-Hours Revenuefrom business the old voicemail-and-callback model simply lostFirst eight weeks (May 28 - July 22, 2026)
“Bulldog recovered an estimated $37,000 in service and sales revenue, business the old voicemail-and-callback model simply lost.”
Quoted word for word from the source
9.6Live Conversation HandledFirst eight weeks
“Revmo handled 9.6 hours of live conversation”
Quoted word for word from the source
69Appointments Booked (Total)First eight weeks
“booked 69 appointments across service and sales”
Quoted word for word from the source
ROI as stated: The phone stopped being a bottleneck and started producing revenue.
“All the business that used to slip through the cracks, contacts we didn't even know we'd missed, is back at the top of the funnel. The AI catches it, hands it to the team, and it's, 'Okay, cool, I just need to call this person.' We're starting business we didn't know we were missing.”
Difficulties and limits
- The phone is the front door, and the team can only pick up so much of it.
- Routine Calls Pull the Team Off the Floor
- The Business Behind a Missed Call Disappears
- AI Had to Be a Managed Process, Not a Gimmick
- where it fits and where a person still belongs
- straight answers on capabilities and limits
Sources
- revmo.ai — vendor self-report
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