Company profile
Tucuvi
AI Care Management platform for healthcare systems, delivering care at scale.
- Category
- Healthcare AI
- Headquarters
- New York City
- Sells to
- Enterprise
- Business model
- SaaS subscription
- Deployment
- Cloud / SaaS
- Pricing
- Not published
- Builds own models
- Yes
- Modalities
- speech, Audio
What Tucuvi does
Tucuvi is a global AI Care Management platform for healthcare systems, designed to actively deliver care at scale. Its platform automates and orchestrates high-volume clinical and care coordination workflows end to end, helping healthcare organizations move beyond isolated automation to truly proactive care management. It integrates autonomous AI agents, including LOLA, with workflow logic, escalation, documentation, and seamless integration into existing health system infrastructure, supporting patient phone interactions and escalating to clinical teams when needed. Built for trust and clinical reality, Tucuvi is the first Class IIb Software as a Medical Device (SaMD) approved AI platform in Europe for its Voice AI agent and patient management platform. It supports 50+ care workflows across care transitions, chronic disease management, screenings, scheduling, and medication management.
Products
- Tucuvi Health ManagerAn AI-powered, fully interoperable platform for patient care management, designed to empower clinicians and maximize ROI. It allows configuring clinical protocols and receiving alerts.
- LOLA®A safe and clinically validated voice AI agent for autonomous phone conversations with patients. It performs phone outreach, captures clinical data, handles inbound calls for tasks like appointment scheduling or medication inquiries, and detects subtle signs of declining health. It is engineered for scalability and adapts to growing patient and clinical team needs.
- Tucuvi DashboardA tool for clinicians to monitor parameters, symptoms, or medication, receive alerts, manage tasks, track patients, and organize clinical activities in real-time based on LOLA's conversations. It includes a smart escalation system and alert engine.
Key capabilities
- AI-powered, fully interoperable platform
- Autonomous AI agents (LOLA)
- Workflow logic, escalation, documentation
- Seamless integration into existing health system infrastructure (EHR, CRM)
- Patient phone interactions (outbound and inbound calls)
- Human-like conversations following evidence-based protocols
- Configurable care plans and clinical protocols
- Real-time alerts and smart escalation system
- Monitoring of parameters, symptoms, medication
- AI sentinel for real-time call review and anomaly routing (human in the loop)
- Scalability
- Medical-grade accuracy
- Phone Visit Scribe feature for auto-generated clinical notes
- Real-Time Performance Tracking and Clinical Insights (Tucuvi Data)
- Data export and continuous learning capabilities
- Built-in connectors with >50 EHRs
- Compliance with HIPAA & GDPR
- Regulated and safe platform (Class IIb SaMD, CE, ISO 27001, ISO 13485)
Use cases
- Care transitions
- Chronic disease management
- Screenings
- Scheduling
- Medication management
- Patient follow-up and monitoring
- Early detection of deterioration in patients
- Contacting 100% of patients consistently
- Automated patient care
- Prioritizing patient care based on alerts
- Appointment scheduling and rescheduling
- Medication inquiries
- Adult vaccination campaigns
- Monitoring MBO symptoms
- Remote monitoring in heart failure
- Post-emergency follow-up for discharged patients
- Post-operative follow-up
- Prostate cancer follow-up
- Monitoring malignant intestinal obstruction (MBO) in ambulatory patients
- Reducing hospital readmissions for heart failure
- Reducing CPAP treatment abandonment
- Pre-anesthetic evaluations
AI approach
Tucuvi uses conversational AI and machine learning to power LOLA, a voice AI agent that conducts human-like phone conversations with patients. The platform automates clinical and care coordination workflows, including outbound and inbound calls, and provides a dashboard for clinicians to monitor patients and receive alerts. It emphasizes safety, clinical validation, and hallucination-free conversations with a 'human in the loop' sentinel.
Tech named: Conversational AI, machine learning, Voice AI, AI agents
Industries served
- Hospitals
- Payers
- Life sciences
- Public institutions
- Healthcare systems
What it says sets it apart
- First Class IIb Software as a Medical Device (SaMD) approved AI platform in Europe for its Voice AI agent and patient management platform
- Clinically validated AI
- Human-like conversations with empathy and safety redundancies to prevent hallucinations
- Human in the loop for anomaly review
- Enterprise-grade platform certified to highest standards of data security and quality (ISO 27001, ISO 13485, HIPAA, GDPR)
- Fully interoperable solution with seamless integration into EHR/CRM via API and FHIR standards
- Growing portfolio of evidence-based clinical protocols
- Augments capacity and capabilities of care teams while maximizing operational efficiency
Funding rounds we track
Cathay Innovation, Leadwind, Kfund through its early-growth fund Leadwind, Kfund, Frontline Ventures, Seaya Ventures, Shilling
From the AI funding tracker — rounds as reported by the linked publications.
This profile was compiled from Tucuvi's own public pages in July 2026 and reflects what the company states about itself — not an endorsement or an independent audit of those claims. Facts are extracted with AI and filtered by an automated check that drops any named product, customer or certification missing from the source pages. Full method. Something out of date? Tell us.