Pleep

What Pleep does

Pleep is an AI sales agent that qualifies leads, handles objections, and closes deals across text and voice channels like WhatsApp, Telegram, Instagram, phone, and web. It aims to close revenue end-to-end, taking payments in chat through integrated gateways and including a CRM. Pleep's AI agents work 24/7, adapting their selling style across channels and can even initiate calls when a lead requests one. The platform focuses on continuous improvement, allowing users to coach the AI agent in plain language to refine its behavior and add new capabilities. Pleep emphasizes revenue generation over vanity metrics, offering a radically simple setup process and striving for AI interactions that are indistinguishable from human conversations.

Products

• Voice AgentAI-powered phone calls that sell, handling objections, booking meetings, and closing deals with natural human voice. Supports outbound cold/warm calls, inbound call handling, objection handling, meeting booking, seamless chat-to-call switching, and multi-language support (Russian, English, Kazakh).
• Chats & CRMA unified inbox and pipeline for all conversations across WhatsApp, Telegram, Instagram, phone, and web widget. Includes a built-in CRM that updates lead status, provides full conversation history, and allows for one-click human takeover.
• ImprovementA feature to coach the AI agent in plain language, allowing users to describe what's wrong or missing, review proposed changes to knowledge base, behavior rules, or sales scripts, and accept or reject them. Changes go live instantly.
• BroadcastsEnables sending WhatsApp messages or launching voice calls at scale. When leads reply, the AI agent picks up the conversation instantly to qualify, answer questions, and close deals. Supports product launches, re-engagement, event invitations, and seasonal promotions.
• Knowledge BaseThe AI agent's source of truth, built by parsing website content or uploaded documents, and used to generate sales scripts and ground replies.
• AnalyticsProvides nightly insights on every conversation and tracks broadcast performance (sent, delivered, opened, replied, converted).
• IntegrationsConnects Pleep to various channels, CRMs, calendars, payment gateways, and custom tools. Includes official Meta integrations for WhatsApp Business and Instagram, as well as integrations with amoCRM, Bitrix24, Google Calendar, Altegio, MoySklad, Kaspi Pay, and custom APIs.
• ToolsAllows defining custom HTTP APIs as agent tools and supports native Model Context Protocol (MCP) servers for plugging in compatible tools.

Key capabilities

• End-to-end deal closing
• Multimodal AI sales agent (text and voice)
• Works across WhatsApp, Instagram, Telegram, phone, and web
• Takes payment in chat through integrated gateways
• Built-in CRM with unified inbox and pipeline
• Self-improving AI agent coached in plain language
• 24/7 availability
• Automated lead qualification
• Objection handling
• Meeting booking
• Automated follow-ups
• Broadcasts for scaled outreach (WhatsApp and voice)
• Real-time analytics
• One-click human takeover in conversations
• Multi-language support (Russian, English, Kazakh)
• Natural voice synthesis with adaptive tone and low latency
• Official Meta Tech Provider for WhatsApp Business and Instagram
• Custom API access (Pro plan)
• SLA & uptime guarantees (Enterprise plan)

Use cases

• Qualifying leads
• Handling objections
• Closing deals
• Taking payments in chat
• Automating inbound sales channels
• Processing leads round-the-clock
• Answering plan questions and recommending upgrades in telecom
• Following up with cold leads
• Automating plan comparison for customers
• Upselling products and services
• Outbound cold and warm calls
• Inbound call handling
• Booking meetings automatically
• Seamlessly switching between chat and voice conversations
• Sending post-call follow-ups (payment links, documents)
• Instant response to inquiries in online education
• Automated trial booking for online education
• Smart follow-ups for online education leads
• Product launches
• Re-engagement campaigns
• Event invitations
• Seasonal promotions

AI approach

Pleep develops AI sales agents that handle end-to-end sales processes across text and voice channels. The AI agents are designed to qualify leads, handle objections, and close deals. They use natural language processing for conversations, including voice synthesis with natural intonation and adaptive tone. The system allows for real-time coaching and improvement of the AI agent's behavior in plain language, modifying structured behavior rules rather than raw prompts. Pleep emphasizes that its AI is built to be indistinguishable from human interaction.

Tech named: AI sales agent, voice synthesis, natural language processing, structured behavior rules, Model Context Protocol (MCP)

Industries served

• Software Development
• Telecom
• Fintech
• Services
• Online Education

What it says sets it apart

• Closes deals end-to-end, not just deflects tickets or qualifies leads
• Takes payment directly in chat
• Offers a pay-on-results program (new program)
• Combines voice and chat in one continuous conversation thread
• Replies in seconds, 24/7
• Built-in CRM replaces external solutions like amoCRM for many teams
• AI agent improves over time through plain language coaching
• Radically simple setup: drop a URL, get a sales agent, no prompt engineering
• AI interactions are designed to be indistinguishable from human conversations
• Official Meta integrations for WhatsApp Business and Instagram without deleting existing accounts
• Only CIS provider with official WhatsApp that doesn't delete your app
• High conversion rate improvements (e.g., Altel doubled conversion from 16% to 33.5%)