Netcore

What Netcore does

Netcore offers a comprehensive Customer Engagement & Experience Suite that empowers marketers to create personalized customer experiences. Their platform enables marketers to connect customer data across channels and systems, create targeted segments, and deliver meaningful experiences across digital channels like Web, Email, App Notifications, WhatsApp, SMS, and RCS. Netcore is trusted by over 6,500 brands across various sectors to deliver AI-powered experiences. They are a global MarTech product company that helps B2C brands create amazing digital experiences with a range of products that help in acquisition, engagement, and retention. Netcore is the first and leading AI/ML-powered marketing automation and customer engagement platform.

Products

• Netcore UnbxdCommerce Search And Product Discovery Solutions.
• Customer Data Platform (CDP)Connects every offline-online data source to unify customer data, eliminate data silos, and enable more effective campaigns. Builds live customer profiles and powers real-time segmentation.
• Agentic Marketing PlatformMarketing platform that thinks, decides, and acts autonomously using AI agents to optimize customer engagement, retention, revenue, and growth. Links costs directly to real business results with Alpha Pricing.
• Product Experience PlatformEmpowers product teams to deliver amazing product experiences that retain customers with no-code tools, contextual nudge journeys, rapid A/B tests, and segment-specific feature rollouts.
• Omnichannel Marketing PlatformDesigned to drive engagement, maximize impact across every channel and on all devices, craft memorable campaigns within orchestrated journeys, and optimize channel mix for conversion or retention.
• Email APILightning-fast, AI-powered Email API for scalable and reliable email delivery with high deliverability and inbox placement.
• Google Rich Communication Service (RCS) MessagingUnlocks the power of RCS messaging with rich media, conversational messaging, verified branding, and interactive CTAs.
• App Walkthroughs & Contextual Nudges Implementation PlatformDrives feature discovery and adoption with contextual app walkthroughs and nudges to guide users and encourage specific actions without developer effort.
• Marketing Automation PlatformA full-stack platform equipped with AI-powered automation, customized customer engagement, and seamless integration to scale marketing efforts and automate campaigns.
• Mobile A/B TestingPlatform to test, measure, and optimize user experience with low-code A/B testing framework at every stage of the journey, allowing for segment-specific tests and integration with analytics providers.

Key capabilities

• AI-powered experiences
• Personalized customer experiences
• Connect customer data across channels and systems
• Create targeted segments
• Deliver meaningful experiences across digital channels (Web, Email, App Notifications, WhatsApp, SMS, RCS)
• Agentic Marketing
• Alpha Pricing (pay for performance)
• Results-driven model
• Risk-free partnership
• AI-powered intelligence
• Unified view of customer data
• Identity resolution
• Contextual nudge journeys
• Rapid, low-code A/B tests
• Segment-specific feature rollouts
• AI-led relevant content recommendations
• Automated marketing campaigns
• Real-time segmentation
• Sharper fraud detection
• Precise audience targeting
• Customer journeys that respond at the speed of intent
• High deliverability Email API
• Scalable email delivery
• Rich media messaging (RCS)
• Conversational messaging
• Verified branding
• Interactive CTAs
• Contextual app walkthroughs
• No-code app experience improvements
• Smart triggers for message sequences
• Mobile A/B testing for user experience optimization

Use cases

• Boosting revenue, loyalty, and customer lifetime value
• Personalized content recommendations for OTT platforms
• Maximizing and monetizing content on platforms
• Activating new users quickly
• Engaging users intelligently
• Maximizing revenues through personalization
• Driving product-led growth
• Improving funnel conversions
• Guiding users with contextual nudges
• Delivering user-preferred experiences
• Enhancing end-to-end product experience
• Eliminating data silos
• Running more effective campaigns
• Getting better returns on ad spends
• eKYC drop-off recovery
• Policy renewal journeys
• First-transaction activation
• Turning customer signals into personalized, compliant engagements
• Automating marketing campaigns
• Driving feature discovery and adoption in apps
• Seamless onboarding experiences
• Faster activation in apps
• Optimizing channel mix for conversion or retention
• Delivering personalized learning experiences for EdTechs
• Boosting live class attendance, paid subscriptions, and course completion rates
• Reactivating dormant learners
• Maximizing bookings for travel platforms
• Reducing abandoned bookings
• Decreasing mobile app uninstall rates
• Delighting and retaining players in fantasy gaming
• Increasing contest registration rates
• Improving ARPU by increasing paid contest participation
• Promoting new features to boost engagement rates

AI approach

Netcore leverages AI and ML to power its customer engagement platform, offering features like AI-led content recommendations, AI-powered automation for marketing campaigns, and an AI-driven Email API. The company emphasizes "Agentic Marketing" where AI agents autonomously optimize customer engagement, retention, revenue, and growth within strategic guardrails. They also use AI/ML for product discovery and personalization.

Tech named: AI, ML, Agentic AI, Agentic Marketing

Industries served

• Ecommerce
• Retail
• Banking & Financial Services (BFSI)
• Media & Entertainment
• Travel
• OTT
• EdTech
• Fantasy Gaming

What it says sets it apart

• First and only Agentic Marketing Platform to link costs directly to real business results (Alpha Pricing)
• 75/25 Partnership Model with variable fees tied to customer metrics
• Success Kicker rewards exceptional performance
• Leader in Commerce Search and Product Discovery (Forrester Wave 2023)
• Leader in Marketing Platforms
• Leader in Email Marketing Service Providers (Forrester Wave)
• Purpose-built for the complexity of regulated financial services
• Ability to deliver billions of interactions monthly across multiple channels
• Pioneer in Email Technology for 25+ years
• AI/ML-powered marketing automation and customer engagement platform
• Comprehensive Customer Engagement & Experience Suite