INFINITO CLOUD

What INFINITO CLOUD does

INFINITO CLOUD LLC builds Nemo-RT, an on-premise bilingual (Spanish/English) voice AI platform that runs on your own NVIDIA hardware. It offers sub-second TTFA (Time To First Audio) at single-user benchmarks, comparable to leading real-time AI voice solutions. The platform is designed to eliminate per-minute cloud fees and ensure full data residency. It is deployed in production environments, handling real traffic since 2024, with a flagship deployment at a LATAM SIP trunk operator, supporting multi-tenant operations on a single NVIDIA DGX with 20+ concurrent voice AI agents. Infinito Cloud also offers an AI Catalog with 18 real use cases for Spanish-speaking businesses, custom implementation services, and various AI-powered solutions including chatbots, RAG knowledge bases, and integrations with existing telephony systems.

Products

• Nemo-RT ProReal-time, on-premise voice AI platform. Bilingual ES/EN, multi-tenant native, deploys on your server with no audio leaving your infrastructure. Designed for scalability without per-minute fees.
• AI CatalogA catalog of 18 real AI use cases with metrics for Spanish-speaking businesses, covering voice, WhatsApp, vision, and specialized models with realistic price ranges.
• AI Chatbot for Internal SupportAn AI-driven solution to automate responses to repetitive questions and centralize knowledge, reducing internal support tickets and improving employee satisfaction.
• Generative AI Knowledge Base RAGAn intuitive, AI-driven repository for consolidating manuals, SOPs, and other essential documentation, enabling instant information retrieval.
• Asterisk to OpenAI RealtimeAn ARI application to connect Asterisk PBX directly to OpenAI Realtime AI Agents for fluid, real-time conversations with natural voices, without intermediaries or additional costs.
• Asterisk to Google DialogflowAn ARI application to connect Asterisk PBX directly to Google Dialogflow AI Agents for fluid, real-time conversations with natural voices, without intermediaries or additional costs.
• AI SIP TrunksConnects existing VoIP PBX to OpenAI Real-Time Agents using standard SIP trunks, enabling intelligent receptionists for various workflows like sales, scheduling, and training.
• AI 3D AvatarA cutting-edge 3D avatar that listens, responds in natural language, and connects to advanced AI agents (Google Dialogflow, OpenAI Realtime) for seamless query resolution and immersive interactions.
• Nemo-RT, AI Voice on-premiseSpanish and English voice AI that runs 100% on your own NVIDIA infrastructure: multi-tenant, split-second, zero per-minute rates — the only way to scale voice AI without per-minute fees eating your margins.

Key capabilities

• Bilingual (Spanish + English) voice AI
• On-premise deployment
• Real-time response (sub-second TTFA)
• Multi-tenant native
• Full data residency
• Zero per-minute cloud fees
• Models trained on LATAM regional accents
• Integration with NVIDIA hardware
• ARI applications for Asterisk PBX integration
• Standard SIP trunk connectivity for AI Agents
• Natural Language Processing (NLP)
• Active listening (for AI 3D Avatar)
• Natural language responses (for AI 3D Avatar)
• AI Agent Integration (for AI 3D Avatar)
• 3D Customization (for AI 3D Avatar)
• Memory retention in conversations (for AI 3D Avatar)
• End-to-end encryption (for AI 3D Avatar)
• Multilingual query support (for AI Chatbot)

Use cases

• Answering calls instantly, 24/7
• Pre-qualifying phone prospects
• Scheduling appointments
• Automating catalog sales
• Providing training
• Automated issue resolution
• Optimized onboarding
• Reducing internal support tickets by up to 40%
• Improving employee satisfaction
• Speeding up resolution times
• Consolidating manuals, SOPs, and documentation into an AI-driven repository
• Connecting Asterisk PBX to OpenAI Realtime AI Agent
• Connecting Asterisk PBX to Google Dialogflow AI Agent
• Integrating AI Agents as intelligent receptionists via SIP trunks
• Creating visual AI virtual assistants for customer service in mass audiences (e.g., queues for procedures, metro, bus terminals, airports)
• Confirming appointments and sending reminders for private clinics
• Capturing and qualifying real estate prospects via WhatsApp
• Pre-qualifying car dealership phone prospects for test drives
• Handling 30-40% of frequent calls in customer service centers
• Activating a voice AI layer in health platforms (SaaS)
• Providing multi-channel AI support (web, WhatsApp, voice) for e-commerce
• Checking shipment status via WhatsApp or voice for logistics and courier
• Reselling AI voice services to enterprise clients (for telecom operators)
• Attending US Hispanic patients in their language with healthcare compliance
• GDPR-compliant voice AI for Spain
• Activating an AI layer over existing telephony infrastructure (Asterisk)
• Training specialized AI models for specific industries and terminology
• Recovering bad debt with conversational AI via WhatsApp and voice
• Identifying ticket debtors in circulation using cameras + AI
• Automatic incident detection in security cameras
• Handling municipal hotline and emergency calls
• Assisting with municipal procedures via WhatsApp
• Collecting municipal tax debt via voice and WhatsApp
• Customer service enhancement (24/7 support, answering product/order queries)
• Educational tools (virtual tutor, explaining concepts, quizzing students)
• Virtual companions (reminders, news updates, casual conversations)
• Marketing and sales (interactive demos, product recommendations)
• Healthcare assistance (triage symptoms, basic advice, scheduling appointments)
• Gaming and entertainment (VR/AR experiences, narrative interaction)

AI approach

INFINITO CLOUD builds Nemo-RT, an on-premise bilingual (Spanish/English) voice AI platform that runs on NVIDIA hardware. They train models on LATAM regional accents and offer custom model training. They also integrate with third-party AI services like OpenAI Realtime and Google Dialogflow for various solutions.

Tech named: NVIDIA hardware, NVIDIA DGX, OpenAI Realtime, Google Dialogflow, GPT, Natural Language Processing (NLP), speech-to-text, natural language understanding

Industries served

• Software Development
• Telecom services
• Healthcare
• Real Estate
• Automotive (Car Dealerships)
• Customer Service Centers
• E-commerce
• Logistics and Courier
• Government (Municipal Citizen Service)
• Security
• Education
• Entertainment
• Financial Services (Debt Recovery)

What it says sets it apart

• Bilingual (Spanish + English) native AI, not English with a Spanish patch
• On-premise or private cloud deployment for data residency and compliance
• Elimination of per-minute cloud fees for voice AI
• Production-ready solutions, running on real traffic since 2024
• Models trained on LATAM regional accents
• Sub-second TTFA performance
• Multi-tenant capabilities on single NVIDIA hardware
• Rapid deployment (e.g., AI Chatbot in 48 hours)
• Focus on real use cases with metrics for Spanish-speaking businesses
• Backed by NVIDIA Inception and Microsoft for Startups programs