Company profile
Heidi
AI Care Partner supporting every stage of care delivery.
- Category
- Healthcare AI
- Headquarters
- Melbourne, Victoria
- Sells to
- Mid-market
- Business model
- Freemium, SaaS subscription
- Deployment
- Cloud / SaaS
- Pricing
- Free, Evidence, Clinician & Enterprise Plans · free tier
- Builds own models
- Yes
- Modalities
- Text
What Heidi does
Heidi is building an AI Care Partner to expand clinical capacity by supporting every stage of care delivery. Its offerings include an AI scribe, Evidence for accessing medical research at the point of care, and Comms for coordinating patient communications. Heidi supports over 2.7 million patient interactions weekly in 110 languages across 190 countries. The company aligns with leading international healthcare and privacy frameworks, including NHS requirements, GDPR, HIPAA, and the Australian Privacy Principles, and maintains enterprise-grade security certifications such as ISO 27001, SOC 2 Type II, and Cyber Essentials.
Products
- EvidenceProvides clinicians with access to trusted medical research at the point of care.
Key capabilities
- AI scribe
- Access to trusted medical research
- Patient communication coordination
- Supports 110 languages
- Operates in 190 countries
- Aligns with NHS requirements
- GDPR compliant
- HIPAA compliant
- Australian Privacy Principles compliant
- ISO 27001 certified
- SOC 2 Type II certified
- Cyber Essentials certified
Use cases
- Expanding clinical capacity
- Supporting every stage of care delivery
- Medical documentation
- Accessing medical research
- Coordinating patient communications
AI approach
Heidi is building an AI Care Partner to expand clinical capacity by supporting every stage of care delivery. It includes an AI scribe, a tool for accessing trusted medical research (Evidence), and a communication tool for healthcare teams (Comms). The company specializes in medical artificial intelligence, medical machine learning, and diagnostic AI.
Tech named: medical artificial intelligence, medical machine learning, diagnostic ai
Industries served
- Healthcare
What it says sets it apart
- Comprehensive AI Care Partner
- Supports 2.7 million patient interactions weekly
- Global reach (110 languages, 190 countries)
- Strong adherence to international healthcare and privacy frameworks (NHS, GDPR, HIPAA, APP)
- Enterprise-grade security certifications (ISO 27001, SOC 2 Type II, Cyber Essentials)
Funding rounds we track
Point72 Private Investments
Point72 Private Investments
From the AI funding tracker — rounds as reported by the linked publications.
This profile was compiled from Heidi's own public pages in July 2026 and reflects what the company states about itself — not an endorsement or an independent audit of those claims. Facts are extracted with AI and filtered by an automated check that drops any named product, customer or certification missing from the source pages. Full method. Something out of date? Tell us.