Customer support

Let's GoCook · AROG AI

Vendor-reportedOtherPolandIn productionSmall businessNLP

Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.

Reported by arogai.net (vendor self-report). Checked against the source page on 2026-09-06. 4 of 4 figures below appear on that page word for word.

The problem

GoCook was drowning in booking inquiries, leading to slow response times and lost potential clients, making scaling difficult without significant hiring.

What was deployed

Vendor
AROG AI
Technique
NLP
Build or buy
Bought off the shelf
Deployment
Custom build
Data used
booking calendar

What changed

Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.

under 2 minutesResponse Timefrom 24 hours

Our response time went from 24 hours to under 2 minutes

Quoted word for word from the source

Workshop Bookings

workshop bookings increased by 35%

Quoted word for word from the source · round percentage, no baseline given

80%Inquiries automated

handles 80% of inquiries instantly

Quoted word for word from the source

4hrsTeam Hours Saved on Supportfrom 20hrs/wkweekly

20hrs/wk 4hrs Team Hours Saved

Quoted word for word from the source

We were drowning in booking inquiries. AROG AI built us an automated booking assistant that handles 80% of inquiries instantly and sends personalized follow-ups. Our response time went from 24 hours to under 2 minutes, and workshop bookings increased by 35%.
Arkadiusz Płoński, Owner at Let's GoCook

Difficulties and limits

Sources

Similar deployments

Perry Ellis · Yotpo

1.4% — conversion rate

Independently reportedRetail & e-commerce · Customer support · NLP · Scaled

Radiant Credit Union · interface.ai

60% — Asset growth absorbed without contact center team expansion

Vendor-reportedBanking & finance · Customer support · LLM · Scaled · 2022

Talkmobile · LivePerson

92% — Customer Satisfaction Score (CSAT)

Vendor-reportedTelecom · Customer support · NLP · Scaled · 2014