DoNotPay · IBM, Facebook
more than 86,000 — Number of users
Independently reportedProfessional services · Legal review · NLP · Scaled
Legal review
Quora · Ivo
Vendor-reportedTechnology & softwareIn productionEnterpriseNLP
Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.
Reported by ivo.ai (vendor self-report). Checked against the source page on 2026-09-05. 3 of 3 figures below appear on that page word for word.
The problem
Quora faced the challenging task of enhancing the efficiency of their contract review process, specifically handling counterparty paper requests efficiently.
What was deployed
- Vendor
- Ivo
- Products
- Ivo
- Technique
- NLP
- Build or buy
- Bought off the shelf
- Deployment
- SaaS
What changed
Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.
2 daysNDA approval turnaround timefrom 4 business days
“Reduce NDA approval turnaround time from 4 business days to 2 days”
Quoted word for word from the source
under five minutesinitial redline reviews for low-risk agreementsfrom approximately 11 hours
“Accelerate initial redline reviews for low-risk agreements from approximately 11 hours down to under five minutes”
Quoted word for word from the source
overall efficiency for initial redline reviews
“representing a 98% improvement in overall efficiency”
Quoted word for word from the source
optimizedresource allocation
“Optimize resource allocation by allowing their part-time contractor to shift focus entirely to higher-risk, strategic agreements.”
Quoted word for word from the source
greaterconsistency and efficiency in negotiations
“Achieve greater consistency and efficiency in negotiations by leveraging customizable playbooks tailored to Quora’s specific business needs.”
Quoted word for word from the source
standardizedconsistency in negotiations
“Consistency in Negotiations: Playbooks standardized negotiation stances, making responses predictable and uniform.”
Quoted word for word from the source
can efficiently handle low-risk NDAsnon-legal staff capability
“Empowering Non-Legal Staff: Christensen herself, although not an attorney or paralegal, can now efficiently handle low-risk NDAs, reducing the burden on specialized legal personnel.”
Quoted word for word from the source
simplifiedonboarding and training
“Scalability and Training: Clearly defined negotiation stances documented through playbooks simplify onboarding, ensuring consistency and reducing the learning curve for future hires.”
Quoted word for word from the source
improvedcycle times
“Improved Cycle Times: Real-time metrics from their CLM showed clear, quantifiable improvements, significantly reducing internal bottlenecks.”
Quoted word for word from the source
“I’m helping to manage the process of reviewing NDAs, despite not being an attorney or a paralegal. It's beneficial that I can utilize Ivo, which highlights the critical elements for us, and allow our team to concentrate on more intricate matters without being preoccupied with lower-risk items.”
Sources
- ivo.ai — vendor self-report, 2026-06-16
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