Company profile
Sherlocks.ai
AI-powered SRE platform for autonomous incident management and root cause analysis.
- Category
- AI agents & automation
- Headquarters
- Palo Alto, California
- Sells to
- Mid-market
- Business model
- Freemium, SaaS subscription
- Deployment
- Cloud / SaaS, Self-hosted, Hybrid
- Pricing
- Per investigation · from $500/mo · free tier
- Builds own models
- Yes
- Modalities
- Text, Tabular
What Sherlocks.ai does
Sherlocks.ai is an agentic AI SRE platform that acts as an autonomous reliability engineer. It investigates production incidents by correlating signals across the stack, testing hypotheses, and delivering root cause analysis with clear next steps. The platform monitors infrastructure, applications, and services to detect issues, perform root cause analysis, and provide actionable insights in real-time, primarily through Slack. It aims to transform incident management from a manual burden into a seamless, autonomous experience, reducing MTTR and improving reliability.
Products
- Sherlocks.ai PlatformAn AI-powered SRE platform that uses specialized agents to investigate production incidents, correlate signals, and provide root cause analysis. It offers various pricing tiers including Free, Pro, and Enterprise, with features like unlimited investigations, dedicated support, and custom deployment options.
Key capabilities
- 16+ specialized AI agents across Kubernetes, databases, networks, cloud infra, CI/CD
- 30+ integrations with existing observability stack
- Read-only access to infrastructure
- Agentic AI SRE platform
- Correlates signals across the stack
- Tests hypotheses like a senior engineer
- Delivers root cause with clear next steps
- Reduces downtime by 70%
- Reduces alert noise by 90%
- SOC 2 Type 2 certified
- Data stays in your VPC (optional)
- Slack & Microsoft Teams integration
- Self-serve onboarding
- Community support
- Email support
- Dedicated Field Engineering for setup (Enterprise)
- Dedicated support engineer with SLA (Enterprise)
- Custom dashboards and reporting (Enterprise)
- SSO / SAML, audit logs, RBAC (Enterprise)
- Air-gapped deployment option (Enterprise)
- In-VPC LLM option (Enterprise)
- Watson data agent runs inside your VPC
- Flexible deployment models: SaaS, Self-Hosted, Hybrid
- Slack-Native operations
- Institutional memory of incidents
- Proactive monitoring and intelligent alerting
Use cases
- Incident Response: Automatically correlates infra signals with code changes and deployments to produce working hypotheses and investigation trails, reducing time to understanding and war-room participants.
- Dev and DevOps Alignment: Provides shared investigation view across roles, reducing friction and handoffs between development and operations teams.
- Async and Follow-the-Sun Support: Builds investigation context asynchronously, enabling smooth handoffs between shifts and reducing overnight escalations and burnout.
- Daily Reliability Reviews: Teams review previous day’s Sherlocks RCAs in standups, surfacing latent issues and prioritizing fixes and pipeline work to reduce repeat incidents.
- MTTR Reduction: Slashing Mean Time to Resolve using AI-powered workflows.
- Alert Management: Setting up alerts that provide actionable context rather than noise.
- Reliability Automation: Automating incident investigation and resolution processes.
AI approach
Sherlocks.ai is an agentic AI SRE platform that uses AI agents to investigate incidents, correlate signals across the stack, test hypotheses, and deliver root cause analysis with clear next steps. It learns from every incident and provides instant, context-aware analysis. The 'Watson' data agent runs inside the customer's VPC with read-only access. It leverages AI responsibly to augment human intelligence, providing recommendations that are always reviewed by experts before action.
Tech named: AI agents, Agentic AI, LLM
Industries served
- IT System Operations and Maintenance
What it says sets it apart
- Agentic AI SRE platform that investigates immediately without human intervention
- Delivers root cause with clear next steps in minutes, not hours
- 16+ specialized agents for comprehensive coverage
- 30+ integrations for seamless integration with existing stacks
- Read-only access ensures no system modifications
- Significant reduction in downtime and alert noise
- SOC 2 Type 2 certified with options for data residency (VPC) and air-gapped deployments
- Built by practitioners for on-call engineers, addressing real-world pain points
- Empowers engineering and security teams to move beyond manual grind
- Transforms incident management into a seamless, autonomous experience
- Focus on customer obsession, bias for action, transparency, and trust in AI
- Reduces MTTR by 70%
- Improves Customer Satisfaction (CSAT) by faster resolution of engineering support tickets
- Provides institutional memory of incidents
- Slack-native integration for collaboration
- Flexible deployment models (SaaS, Self-Hosted, Hybrid)
Funding rounds we track
SenseAI Ventures
SenseAI Ventures, Uppekkha, Upekkha
From the AI funding tracker — rounds as reported by the linked publications.
This profile was compiled from Sherlocks.ai's own public pages in July 2026 and reflects what the company states about itself — not an endorsement or an independent audit of those claims. Facts are extracted with AI and filtered by an automated check that drops any named product, customer or certification missing from the source pages. Full method. Something out of date? Tell us.