Send AI

What Send AI does

Send AI transforms team inboxes into autonomous operations by capturing expertise and automating it. Specialized AI models extract and validate data, while users encode implicit knowledge into business rules for scalable application. This results in 20x faster processing, fewer errors, and resilient operations. It's an integration platform that handles email, documents, and EDI through a unified inbox, powering data exchange between companies. Send AI allows AI Agents to interface with the outside world through secured connections to automate internal processes with confidence. It offers multi-format processing, connects instantly, extracts and structures data with precision, links to master data, and pushes clean, validated data to various systems. The platform is built for enterprises with roles, rights, SSO, audit trails, project versioning, and analytics, ensuring secure and scalable document processing.

Key capabilities

• Data Extraction
• Automated Mapping
• Context Matching
• AI Business Rules
• MCP & API
• ABAC Authentication
• Audit Trails
• Sandboxed Execution
• Intent Understanding
• Business Rules (AI-generated)
• Data Transformation
• Multi-format processing (Email, EDI, Scans, Excel, XML)
• Connects instantly (Email, API, EDI)
• Extracts and structures data
• Links to master data
• Pushes to systems (TMS, ERP, agentic workflow)
• AI Assistant
• Intelligent pipeline (cleaned, classified, extracted, validated)
• Data validation (type checks, cross-referencing)
• Human in the loop
• Easy integration (REST API, FTP, email)
• Dedicated AI models (LLMs, predictive, vision models)
• Data enrichment
• Model hub (manage models and datasets)
• Roles and permissions
• Project versioning
• Analytics and insights (throughput, accuracy, processing trends)
• Single sign-on (SSO)
• Multi-factor authentication (MFA)
• Controlled rollouts
• Operational visibility

Use cases

• Automating internal processes with AI agents
• Processing complex emails, documents, and EDI into actionable data
• Automating incoming email and attachments
• Classifying and routing emails
• Extracting information from any document format and layout
• Exporting structured data to systems of record
• Order processing (logistics, agriculture, retail)
• Shipment tracking
• Freight quotes
• Processing shipping documents (BOLs, customs forms, delivery proofs)
• Supplier coordination (agriculture)
• Compliance reporting (agriculture, finance)
• Inventory tracking (agriculture, retail)
• Returns handling (retail)
• Customer inquiries (retail, finance)
• Invoice processing (finance)
• Payment approvals (finance)
• Client inquiries (finance)
• Compliance checks (finance)
• Archiving CMRs
• Handling vendor communications and delivery schedules
• Matching invoices to purchase orders automatically
• Responding to product and order questions instantly
• Verifying requirements and maintaining audit trails

AI approach

Send AI uses specialized AI models for data extraction, validation, intent understanding, and business rule application from emails, documents, and EDI. It allows users to encode implicit knowledge into business rules and train custom AI models. The platform leverages large language models, predictive models for specific tasks, and vision models for detecting elements like signatures and checkboxes. It also incorporates human-in-the-loop feedback to continuously improve accuracy.

Tech named: AI models, Large Language Models, Predictive Models, Vision Models

Industries served

• Logistics
• Agriculture
• Retail
• Finance
• Insurance
• Supply Chain
• E-commerce
• Banking

What it says sets it apart

• Stability of EDI with the flexibility of AI
• All formats processing (vs. EDI only, 1-2 formats, or custom builds)
• Time to go live in days (vs. months or weeks)
• Institutional knowledge captured via self-service business context and rules (vs. hard-coded or variable)
• No per-integration fees for partner connections (vs. $2-10K each or per project)
• Internal process automation with custom agentic workflows (vs. isolated)
• 99.99% processing uptime with built-in retry and failover
• Unlimited partner connections
• Straight-through processing on complex email
• 2 hours saved per day per operator
• Continuously improving accuracy through human-in-the-loop feedback
• Securely hosted in the EU and US
• Deterministic, explainable, and scalable AI-generated business rules
• Granular access control for every team member and integration
• Full audit trail for compliance reviews and regulatory audits
• Real-time dashboards for operational visibility

Funding rounds we track

From the AI funding tracker — rounds as reported by the linked publications.