Company profile
Mimir
AI automates e-commerce operations and customer support.
- Category
- AI agents & automation
- Headquarters
- Norway
- Sells to
- Mixed
- Business model
- SaaS subscription
- Deployment
- Cloud / SaaS
- Pricing
- Per month · from $19/mo · free tier
- Builds own models
- No — builds on existing models
- Modalities
- Text
What Mimir does
Mimir provides AI agents that automate recurring e-commerce operations to prevent issues from becoming support tickets. It helps businesses handle support proactively, reduce response times, and maintain high customer satisfaction. The platform is fully customizable, learning a brand's tone of voice and policies to execute tasks as allowed.
Key capabilities
- Automated e-commerce operations
- AI agents handle recurring issues
- Customizable tone of voice
- Policy adherence
- Unlimited tasks (Basic, Pro, Enterprise plans)
- Unlimited boards (Pro, Enterprise plans)
- Unlimited integrations (Pro, Enterprise plans)
- Advanced analytics (Pro, Enterprise plans)
- SSO (Enterprise plan)
- Custom SLA (Enterprise plan)
- Custom MSA (Enterprise plan)
- Migration support (Enterprise plan)
- Private support channel (Enterprise plan)
Use cases
- Automating repetitive support inquiries
- Reducing customer support response times
- Delivering faster, always-on customer service
- Providing tailored size recommendations
- Automating customer support chats
AI approach
Mimir uses AI agents to automate e-commerce operations, specifically focusing on customer support. The AI learns the brand's tone of voice, policies, and executes tasks within defined parameters. It aims to prevent support tickets by handling recurring issues and providing tailored recommendations.
Tech named: AI agents, advanced AI chatbot
Industries served
- E-commerce
What it says sets it apart
- AI that automates e-commerce operations
- Prevents problems before they become support tickets
- Fully customizable to brand tone and policies
- Advanced AI for e-commerce in the Nordics
Funding rounds we track
Sondo Capital
From the AI funding tracker — rounds as reported by the linked publications.
This profile was compiled from Mimir's own public pages in July 2026 and reflects what the company states about itself — not an endorsement or an independent audit of those claims. Facts are extracted with AI and filtered by an automated check that drops any named product, customer or certification missing from the source pages. Full method. Something out of date? Tell us.