Guidde

What Guidde does

Guidde is an AI Digital Adoption Platform (ADAP) that enables users to magically create video documentation and train teams 11x faster. It transforms any workflow into professional video documentation, capturing institutional knowledge in minutes and delivering it contextually where teams work. The platform uses generative AI to allow anyone to create, edit, publish, and analyze how-to guides for any software or process without requiring prior design or video skills. Guidde aims to replace multiple categories of tools by combining them into a single platform for software enablement, focusing on creating short-form videos, ingesting and enriching long-form recordings, organizing knowledge with smart video platform technology, publishing content in-context, enabling discovery through contextual recommendations and natural language search, and providing analytics on engagement. It is designed for enterprise scale, offering features like multi-language support, advanced analytics, and enterprise-grade security.

Products

• Guidde CreateA core component of Guidde that allows subject matter experts to create high-quality video documentation quickly. It automatically adds voiceover, captions, and highlights, removing the editing bottleneck. It supports capturing video-based guides from web, desktop, and mobile, converting MP4, PPT, and PDF into guides, and offers various video editing tools.
• Guidde BroadcastA core component of Guidde that delivers video guidance to users inside the tools they already use, at the moment of need. It provides in-app contextual guidance, embeds into various enterprise applications, and personalizes content by user role, department, and behavior.
• Guidde InsideAn embedded SDK that delivers videos in-context while the customer uses the underlying software product.
• Guidde Browser ExtensionDelivers knowledge across any software tool in a user's tech stack, such as Salesforce or Zendesk.
• Guidde Web ApplicationDelivers knowledge as a single video, playlist of multiple videos, or via a shared video portal.

Key capabilities

• AI-powered video documentation creation
• Automatic voiceover generation
• Automatic caption generation
• Highlighting key steps
• Multi-language translation (50+ languages)
• Text-to-voice generation (200+ voices, 400+ voices for Business plan)
• Magic Mic for natural speech capture and AI voiceover
• Generative Quiz (add-on)
• Voice cloning (add-on)
• Virtual Avatar (add-on)
• On-demand translation (add-on)
• Drag-and-drop video editor
• Add, delete, or duplicate steps
• Quick search within videos
• Insert shapes and images
• Edit font size and style
• Motion and Transitions
• Library of stock music
• Control subtitles style
• Manual Split and Auto Split for videos
• Video uploads (MP4, Zoom, MS Teams, LMS solutions)
• Version History
• Content Review & Quality Control
• Customizable branding (background, brand kits, logos, fonts, music, intros/outros)
• Shareable video workspace
• Share via email & public links
• Share with GIF thumbnails
• Team channels
• Download videos (MP4, GIF, PPT)
• Customizable sharing settings
• Tracked shared links
• Multiple interactive actions
• Branded shareable links
• Multiple workspaces
• Customer facing portals
• Video Analytics (viewer activity feed, engagement insights, email digest)
• Chrome extension
• Edge add-on
• Integrations with various platforms (Slack, Gmail, Zendesk, Freshdesk, Zoom, Google Drive, OneDrive, Confluence, SCORM, YouTube, ServiceNow, Salesforce, GitLab, Bitbucket, ClickUp, SharePoint, Webflow, GitHub, WordPress, Notion, Intercom, Beamer, Outlook, Outreach, Hubspot)
• Authentication via Google
• Invite-only channels
• Restrict access to specific people
• Manual redaction of PII
• SSO (Okta, Microsoft Entra ID, 1Login)
• User roles and management
• Role-based access control
• PII redaction enforcement
• Edits to ToS or MSA
• Fulfill security questionnaires
• Smart Video Platform technology for classification and organization (Location, Topic)
• Contextual content recommendations
• Natural language search for videos
• Optimized video player for actionable know-how
• In-app contextual guidance
• AI Assistant AKA ChatGPT Inside
• Convert video to Knowledge Base article
• Screen recording and cam bubble

Use cases

• Onboarding new hires and scaling talent development
• Enhancing customer support and reducing ticket volume
• Software implementation and training before go-live dates
• Creating and standardizing SOPs and processes for global teams
• Capturing high-impact product demos
• Driving AI adoption within enterprises
• Creating internal and external video documentation
• Knowledge management and retention
• Employee training and upskilling
• Customer education and self-service
• Sales enablement and accelerating POVs
• Product adoption and feature rollouts
• Streamlining customer operations processes
• Improving comprehension and engagement through video-based training
• Facilitating knowledge sharing within teams
• Creating knowledge base articles
• Personalized customer communication
• Internal knowledge sharing
• Digital transformation
• Change management

AI approach

Guidde uses generative AI to enable users to create, edit, and share how-to video guides for any software or process. Its AI capabilities include automatic voiceover, captions, highlights, text-to-voice generation in 50+ languages, magic mic for natural speech transcription to AI voiceover, and magic redaction of PII. The platform also uses AI to automatically label and organize video content based on location, topic, and features, and personalizes content recommendations. It positions itself as an AI Digital Adoption Platform (ADAP) to help enterprises adopt new AI tools.

Tech named: generative AI, AI voiceover, AI-generated audio, AI Assistant AKA ChatGPT Inside, Magic Mic, AI Digital Adoption Platform (ADAP)

Industries served

• Software
• Manufacturing
• Financial Services
• Cybersecurity
• Travel
• Technology

What it says sets it apart

• First AI Digital Adoption Platform (ADAP) built for enterprise scale, combining AI-powered video documentation, in-app delivery, and contextual discovery.
• Significantly reduces content creation time (up to 70% or 90% faster) compared to traditional methods.
• Automates voiceover, captions, and highlights, eliminating editing bottlenecks.
• Delivers contextual guidance directly in the flow of work, embedded where employees need it most.
• Supports multi-language translation for global teams.
• Offers dual-format content (video and synchronized text).
• Centralizes fragmented documentation and training into one scalable platform.
• Provides advanced tracking and analytics on video engagement.
• SOC 2 Type II compliant with enterprise-grade security features like SSO and access control.
• Focuses on capturing real-world expertise and delivering it instantly, unlike traditional DAPs that guide clicks.
• Enables subject matter experts to create content, rather than relying solely on centralized teams.
• Allows for rapid content creation and updates, keeping pace with evolving software and AI tools.
• Offers a multi-tenant spaces approach for isolated and secure content management across companies and teams.
• Can ingest and enrich long-form recordings (e.g., Zoom, webinars) in addition to creating short-form videos.