Cookiy AI

What Cookiy AI does

Cookiy AI is an Agentic Voice AI platform that transforms user research by automating the entire process from participant recruitment and interviewing to insights generation and reporting. It combines advanced conversational AI with proven qualitative research methodology to deliver authentic insights at scale, significantly faster and more cost-effectively than traditional methods. The platform is designed to amplify researchers, codify best practices, and build cumulative knowledge, turning research into a compounding asset.

Products

• Cookiy Skill & CLIA tool that allows any AI to talk to real people, turning any question into a complete mixed-methods program including participants, interviews, surveys, and insights. It orchestrates the entire pipeline.
• AI User Research PlatformAn intelligent automation platform for conducting user research at unlimited scale, analyzing user behavior patterns, and getting actionable insights in hours. It designs discussion guides, recruits participants, and conducts studies automatically.
• Voice of Customer PlatformA platform that revolutionizes how businesses capture and act on Voice of Customer (VoC) feedback through intelligent automation. It conducts AI user research at scale, analyzes user behavior patterns, and provides actionable insights while maintaining authenticity and depth.

Key capabilities

• Agentic Voice AI
• Automated participant recruitment
• AI-powered auto interviews (audio/video)
• Natural conversation flow
• 24/7 interview availability
• Verified participant matching (95% accuracy)
• Multi-step verification for authentic feedback
• Fraud detection and quality monitoring
• AI analysis and insights (theme extraction, sentiment analysis, pattern recognition)
• Automated follow-ups with non-responders
• Real-time research analytics (sentiment, themes, patterns, KPIs)
• All-in-one research CRM (participant management, scheduling, reminders, unified inbox)
• Multi-channel recruitment (social media, email, SMS, in-app)
• Automated discussion guide generation
• Full written research reports (10-section table of contents)
• Ready-to-share presentation slides with charts and metrics
• Meaningful moment clipping from interviews (quotes, hesitations, skip behaviors with timestamp, tags, transcript)
• Multi-language support for global research
• Automated recommendation generation
• Cost per insight calculations
• Team collaboration features
• White-label options

Use cases

• Exploratory research
• Concept testing
• User journey mapping
• Message testing
• Validating products before building
• Understanding user behavior and motivations
• Testing messaging and positioning with real customers
• Scaling research capacity without scaling headcount
• Running studies in parallel across time zones
• Validating product-market fit (for startups)
• Managing 100+ client projects (for research agencies)
• Continuous user research across channels (e-commerce & DTC brands)
• Tracking customer sentiment and conversion insights
• Finding decision-makers and conducting research on enterprise buyers (B2B SaaS)
• Understanding switching motivations
• Uncovering product-market fit (B2B SaaS)
• Tracking enterprise buying patterns
• Understanding shopping behaviors and optimizing conversion funnels
• Multi-stakeholder VoC interviews for expansion opportunities
• Feature prioritization
• User personas
• Lead generation
• Thought leadership

AI approach

Cookiy AI uses agentic voice AI to conduct user research, adapting follow-up questions in real-time, picking up on emotional cues, and generating insights. It is described as an "Agentic Research Platform" that transforms human research wisdom into a scalable, evolutionary engine, codifying best practices into structured workflows and pursuing research objectives dynamically. It is not a "talking-head chatbot" or an "automated summarizer" but rather a system that amplifies researchers.

Tech named: Agentic Voice AI, conversational AI, AI agents, AI-Powered Auto Interviews, AI Analysis & Insights, AI-powered themes, AI-powered interviews, Automated sentiment analysis, Theme identification and pattern recognition, Actionable recommendation generation

Industries served

• Fintech
• Healthcare
• E-commerce
• DTC Brands
• B2B SaaS

What it says sets it apart

• Agentic Research Platform, not just a chatbot or summarizer
• Transforms human research wisdom into a scalable, evolutionary engine
• Codifies best practices into structured workflows
• Goal-driven interviews with dynamic agents
• Cumulative insights that build up over time, creating a compounding asset
• Amplifies researchers rather than replacing them
• Focus on methodology over models
• Emphasizes good questions and rigorous methods
• Prioritizes synthesis and judgment for true insight
• Treats research as an organizational asset, not a personal skill
• Offers unlimited interview capacity
• Provides 95% AI-verified analysis accuracy
• Instant dashboard for real-time insights
• Automated CRM for participant management
• Free to start option
• Significantly faster time to insights (hours vs. weeks/months)
• Cost-effective compared to traditional methods and other AI platforms
• 24/7 global coverage and availability
• Access to 500+ diverse participant segments globally
• Fully automated AI analysis for insights

Funding rounds we track

From the AI funding tracker — rounds as reported by the linked publications.