ConverSight

What ConverSight does

ConverSight is the category creator in Unified Decision Intelligence (UDI), combining agentic AI and analytics in one unified platform for supply chain organizations. It increases supply chain visibility, planning, forecasting, and data-driven actions without the complexity of traditional data science and limitations of traditional inventory management. ConverSight's patented AI employee, Athena, provides real-time insights, predictive analytics, and recommended actions. The platform is purpose-built for the supply chain, offering specialized AI agents that think, decide, and act to handle routine decisions across manufacturing, distribution, and retail.

Products

• Athena (AI Employee)A patented AI employee that provides real-time insights, predictive analytics, and recommended actions. Athena is trained in advanced analytics, generational AI, and supply chain, acting as a supplier manager, decision intelligence assistant, and demand forecasting planner. It operates across four levels of intelligence: AI Assistant (conversational intel), AI Automation (process automation), AI Co-pilot (collaborative planning), and AI Employee (autonomous execution).
• Data WorkbenchConnects, organizes, and governs supply chain data from various systems (ERP, MES, PLM, WMS, CRM) using over 150 connectors. It cleans, harmonizes, and makes data ready for agents, ensuring a single source of truth for the entire supply chain.
• Athena AI EngineThe reasoning engine that powers every decision across the platform, orchestrating models for demand, supply, inventory, and fulfillment. It produces explainable recommendations grounded in operational data, with full citation trails and auditability.
• UniVerse Knowledge LayerA semantic model that sits between operational data and consumers (Athena, workflow engine, BI tools). It defines business concepts, metrics, hierarchies, and relationships centrally with version control and an audit trail, ensuring consistent understanding across the organization.
• UniVerse Workflow EngineOrchestrates agent handoffs, human approvals, ERP writebacks, and exception escalations, allowing autonomous work to fit existing operational processes.
• AI Studio & WorkbenchA low-code/pro-code environment for building, testing, and governing custom agents on the same trusted foundation as standard agents.
• Demand Planner (AI Agent)Forecasts demand by reasoning and continuously updating based on customer signals, promotions, and macro data.
• Supply Planner (AI Agent)Balances supply and demand in real-time, reconciling on-order inventory against project consumption and flagging mismatches.
• S&OP Coordinator (AI Agent)Facilitates Sales & Operations Planning by providing pre-aligned data, surfacing key decisions, and delivering meeting-ready scenarios.
• Production Planner (AI Agent)Automates processes from sourcing to purchase orders, respecting capacity and resource constraints, and reshuffling priorities quickly.
• Procurement Agent (AI Agent)Recommends suppliers, prepares quotes and purchase/work orders, and routes approvals.
• Inventory Optimizer (AI Agent)Continuously rebalances inventory to eliminate excess and stockouts, ensuring the right stock at the right place and time.
• Supply Assurance (AI Agent)Monitors suppliers and logistics to catch supply risks before they impact production, mitigating delays.
• Supplier Scorecard (AI Agent)Provides live, always-on supplier performance metrics (quality, OTIF, cost, ESG) to flag critical issues.

Key capabilities

• Agentic AI
• Unified Decision Intelligence (UDI)
• Real-time insights
• Predictive analytics
• Recommended actions
• Natural Language Processing (NLP)
• Human Language Understanding (HLU)
• Conversational AI (Athena)
• AI agents for specific business roles
• Automated workflows
• Collaborative planning (AI Co-pilot)
• Autonomous execution (AI Employee)
• 150+ native connectors for data integration
• Real-time and batch data processing
• Automated data quality and lineage
• Multi-model reasoning engine
• Explainable AI with full citation trails
• Semantic model (UniVerse Knowledge Layer)
• State-machine orchestration for workflows
• Human-in-the-loop approvals
• Native ERP writebacks
• Low-code/pro-code AI Studio & Workbench
• Sandboxed testing for agents
• Built-in guardrails for agent actions
• SOC 2 Type II and ISO 27001 certified security
• AES-256 and TLS 1.3 encryption
• Audit trail on every decision
• Role-based access and data residency
• No-code/low-code analytics solution
• Custom storyboards
• Daily data refresh
• Row-level security
• Simplified machine learning essentials
• White labeling and embedding (Premier plan)
• Custom CSApps for decision automation
• Streaming data connectors
• Advanced analytics capabilities
• Automated insights
• Dedicated infrastructure (Premier plan)
• 24/7 live chat support (Premier plan)
• Single sign-on (SSO)
• Column Vocabulary for Athena training
• Proactive Insights
• Smart Queries
• Relationship Insights
• Advanced Visuals
• NQL through Athena
• AI Suggestions
• GPT-Beta
• Guided Search
• Theme Customization
• Dedicated Data Store
• Managed Deployment
• Bring Your Own Cloud (BYOC)
• Compute Farm
• Data Lake
• Data Cache
• ML Ops
• Apps Space
• Geographically Restricted
• UI User Roles
• Role-based Data Access
• AI Workbench
• ML Studio
• CS Tasks
• CS Flows
• CS Notebook
• CS Compute Cluster
• MarketSpace access
• Support for OOB AI/ML Algos
• Solution Modules (Fishbowl Template, Supply Planner, Build Planner, Demand Forecasting, Supply Forecasting)

Use cases

• Increasing supply chain visibility
• Optimizing supply chain planning
• Improving forecasting accuracy
• Enabling data-driven actions
• Routine decision making across manufacturing, distribution, and retail
• Demand forecasting
• Supply planning
• Sales & Operations Planning (S&OP) coordination
• Production planning
• Procurement management
• Inventory optimization (reducing excess and stockouts)
• Supply risk mitigation
• Supplier performance monitoring
• Real-time reporting and proactive insights
• Automated data integration and validation
• Accelerating decision-making
• Collaborative intelligence among departments and suppliers
• Reducing manual efforts in supplier management
• Financial visibility and forecasting recommendations
• Navigating tariffs
• Improving sales forecasting and financial visibility
• Reducing stockouts
• Enhancing production efficiency
• Automating inventory and quote management
• Reducing labor hours and enhancing margins
• Managing critical parts summary
• Supply Chain Control Tower functionality
• Balancing demand and supply
• Generating recommended work orders and purchase orders
• Identifying and addressing dead inventory
• Minimizing risk in supply chain operations
• Cross-team collaboration
• Centralizing data sets across warehouses

AI approach

ConverSight is a category creator in Unified Decision Intelligence (UDI), combining agentic AI and analytics in one unified platform for supply chain organizations. Their patented AI employee, Athena, provides real-time insights, predictive analytics, and recommended actions. The platform uses a multi-layered architecture including a Data Workbench for data ingestion, a UniVerse Knowledge Layer for semantic modeling, and the Athena AI Engine for reasoning, forecasting, optimization, anomaly detection, and language models. It emphasizes explainable AI, data grounding in operational data, and the orchestration of appropriate models for specific tasks. They build specialized AI agents for various supply chain roles.

Tech named: Agentic AI, AI Agents, Machine Learning, Cognitive Computing, Conversational Intelligence, Natural Language Processing, Human Language Understanding, Predictive Analytics, Prescriptive Analytics, Generational AI, Forecasting, Optimization, Anomaly Detection, Language Models, Knowledge Graph, SQL, Python

Industries served

• Manufacturing
• Distribution
• Retail
• Industrial Equipment
• Automotive
• Food & Beverage

What it says sets it apart

• Category creator in Unified Decision Intelligence (UDI)
• Combines agentic AI and analytics in one unified platform for supply chain
• Patented AI employee, Athena, for real-time insights and actions
• Purpose-built platform for supply chain, unlike generic AI stacks
• Six integrated layers (Connect, Reason, Know, Act, Build, Trust) for comprehensive agent operation
• Agents act within guardrails defined by the user, with full auditability
• Extends existing investments with 150+ pre-built connectors and open APIs
• Grounded in customer's operational data, not public internet, for explainable decisions
• Multi-model approach for optimal solutions to different supply chain problems
• Data policies enforced at the engine level, not patched at the app level
• UniVerse Knowledge Layer defines business metrics centrally for consistent truth
• Proven at scale with significant improvements in forecast accuracy, planner productivity, and reduced inventory costs
• Humanizing the interaction between people and data
• Focus on autonomous action beyond just insights

Funding rounds we track

From the AI funding tracker — rounds as reported by the linked publications.