Company profile
Bolna
Voice AI platform for Indian languages, enabling rapid deployment of conversational agents.
- Category
- Conversational AI
- Headquarters
- San Francisco, California
- Sells to
- Enterprise
- Business model
- Usage-based API
- Deployment
- Cloud / SaaS, On-premise, API
- Pricing
- Pay-as-you-go, Pilots Plan, Enterprise Plan (volume-based per minute pricing) · free tier
- Builds own models
- No — builds on existing models
- Modalities
- speech, Audio
What Bolna does
Bolna is a Voice AI Platform purpose-built for India’s scale, linguistic complexity, and cost sensitivity. It enables enterprises to go live with thousands of concurrent calls in days, not months. Bolna allows users to seamlessly build, test, deploy, and scale conversational Voice AI agents, going from idea to live calls in minutes. The platform supports over 10 vernacular Indian languages, including Hinglish, Hindi, Tamil, and Telugu. It offers both a no-code playground for easy creation and developer APIs for programmatic control, integrating speech, telephony, and various AI models.
Products
- Customer Support AgentProvides 24/7 inbound call answering for FAQs and customer triage.
- Cart Abandonment AgentCalls customers with abandoned items in carts, recovering sales.
- COD Confirmation AgentHandles a variety of last mile logistics tasks, saving human effort.
- Recruitment AgentAI agents that screen, interview, and onboard candidates at scale.
- Bolna APIA REST API to programmatically create, configure, and manage Voice AI agents from your own applications.
Key capabilities
- Seamlessly Build, Test, Deploy, and Scale Conversational Voice AI Agents
- Go from idea to live calls in minutes, not weeks
- No-code playground for building voice bots
- Developer APIs for code control
- Integrated speech, telephony, and APIs
- Bulk Calling at Scale (thousands of AI calls simultaneously)
- Custom API Triggers during live conversations
- Human-in-the-Loop call transfer
- Workflow Integration with n8n, Make.com, Zapier
- Multilingual support (10+ Indian and foreign languages)
- Natural Conversations (understands interruptions, <300ms latency)
- Connect Any Model (20+ ASR, LLM, and TTS models)
- Enterprise Plans with best-in-class pricing and Forward Deployed service
- 100% Data Privacy (India / USA specific data residency, on-prep deployment)
- Model Switching for use case optimization
- BYOK (Bring Your Own Keys) for LLM providers, TTS, and ASR services
- Token-based pricing
Use cases
- Inbound call answering for FAQs and customer triage
- Recovering abandoned carts
- Handling last mile logistics tasks like COD confirmation
- Screening, interviewing, and onboarding candidates
- Automating technical screening
- Improving candidate experience and reducing offer drop-offs
- Scaling high-volume e-commerce conversations (cart recovery, surveys, collections)
- Answering real questions and sharing WhatsApp links
- Automating recovery calls
- Qualifying leads
- Boosting sales
- Automating support
- Streamlining hiring
AI approach
Bolna provides a Voice AI Platform purpose-built for Indian languages. It enables enterprises to build, test, deploy, and scale conversational Voice AI agents. The platform integrates with various Large Language Models (LLMs), Speech-to-Text (ASR) transcribers, and Text-to-Speech (TTS) synthesizers, allowing users to connect their own models or use integrated options. It focuses on natural conversations, understanding context, and taking business-oriented actions, with features like bulk calling, custom API triggers, human-in-the-loop, and multilingual support.
Tech named: ASR, LLM, TTS, Anthropic Claude, Azure OpenAI, DeepSeek, GPT-4o, GPT-4o-mini, GPT-3.5, OpenRouter, Perplexity, Sarvam AI (LLM), Deepgram, Sarvam AI (STT), Cartesia, ElevenLabs, Rime, Sarvam AI (TTS), Smallest AI
What it says sets it apart
- Purpose-built for India’s scale, linguistic complexity, and cost sensitivity
- Supports 10+ vernacular Indian languages including Hinglish, Hindi, Tamil, Telugu
- Go from idea to live calls in minutes, not weeks
- Enables enterprises to go live with thousands of concurrent calls in days, not months
- Offers both no-code and developer API options
- Integrated speech, telephony, and APIs for production-ready deployment
- Best-in-class pricing and Forward Deployed service for enterprise plans
- 100% Data Privacy with India / USA specific data residency and on-prem deployment options
- Flexibility to connect 20+ ASR, LLM, and TTS models and switch models per use case
- BYOK (Bring Your Own Keys) for cost reduction and control
- Transparent token-based pricing
Funding rounds we track
General Catalyst, Y Combinator, Blume Ventures, Orange Collective, Pioneer Fund, Transpose Capital, Eight Capital
From the AI funding tracker — rounds as reported by the linked publications.
This profile was compiled from Bolna's own public pages in July 2026 and reflects what the company states about itself — not an endorsement or an independent audit of those claims. Facts are extracted with AI and filtered by an automated check that drops any named product, customer or certification missing from the source pages. Full method. Something out of date? Tell us.