Automat

What Automat does

Automat provides managed automations powered by AI agents that understand context, recover from errors, and continuously improve. Their platform offers end-to-end automation, handling exceptions and self-healing when processes change. Automat aims to replace brittle, expensive, and slow legacy RPA infrastructure with AI-driven automation that adapts to change and maintains compliance. They offer a platform that is 10x faster and 1/10th the price of traditional automation software, enabling companies to automate work without massive teams or budgets. Founded by ex-Google engineers, Automat applies AI techniques from robotics to software automations, focusing on building tools for knowledge work to be primarily done by AI agents authored by humans. They provide live visibility into progress and performance, self-healing runs with automated retries, human review when needed, and detailed analytics for every automation. The platform can be deployed directly into workflows or products, hosted on cloud or on-premise, with custom API endpoints or UI triggers and observability through the Automat workflow manager. They emphasize built-in human oversight, enterprise-grade security and compliance (SOC 2, GDPR, HIPAA, ISO 27001), and dedicated engineering support.

Products

• Automat Intelligent Document Processing (IDP)A usage-based platform for document extraction, offering web application and API access, data export in CSV and JSON formats, and custom model training and fine-tuning for high-volume workflows. It supports custom schema building and offers priority support with SLA.

Key capabilities

• Managed automations powered by AI
• Context understanding
• Error recovery
• Continuous improvement
• Click-based AI agents
• Self-healing automation
• End-to-end automation management
• Reliable and scalable operations
• Full visibility
• Live visibility into progress and performance (Observability)
• Automated retries
• Human review when needed
• Detailed analytics for every automation
• Simple deployment (no complex setup)
• Cloud or on-premise hosting
• Custom API endpoints or UI triggers
• Dedicated Engineering Support
• UI-Based Agents
• AI Document Extractors
• API-Based Automations
• AI Automations That Understand Their Work
• Built-in Human Oversight
• Enterprise-Grade Security and Compliance (SOC 2, GDPR, HIPAA, ISO 27001 certified)
• Audit trails
• Granular permissions
• Real-time monitoring
• Usage-based pricing for IDP
• Web application and API access for IDP
• Data export in CSV and JSON formats for IDP
• Custom model training and fine-tuning for IDP
• Enhanced rate limits and throughput for IDP
• Priority support with SLA for IDP
• Dedicated technical account manager for IDP
• Advanced RBAC and data retention controls for IDP
• RESTful extraction API for IDP
• Visual and code-based schema editor for IDP
• Unlimited extraction versions for IDP
• Volume-based discounts for IDP
• Invoice billing for IDP
• Standard API rate limits for IDP
• Custom schema builder for IDP
• Custom model development and fine-tuning for IDP
• Documentation and knowledge base for IDP
• Priority email and chat support for IDP
• SSO and SAML authentication for IDP
• Audit logs for IDP
• Role-based access control (RBAC) for IDP
• Data retention controls for IDP
• No API integrations required (agents operate existing systems through UI)
• 24/7 Always-on operations
• Full-population coverage with audit trail
• Screen-recorded audit trail

Use cases

• Loan Application Intake & Review
• Document Verification & Compliance Checks
• Underwriting Support & Case Processing
• Credit Dispute Resolutions
• Card Issuing & Reissuing
• Account Administration & Servicing
• Claims Processing (PDF Document Extraction)
• Know your Business Verification (KYB)
• Policy Administration and Servicing
• Purchase Order Processing
• Inventory & Materials Management
• Supplier & Production Line Reporting
• EHR Data Entry & Migration
• Billing & Insurance Verification
• Lab & Pharmacy Integration
• Order Refunds
• Chargeback Workflows
• Form Filling
• Data Entry and Conversion
• Web Research
• Mortgage Lending Automation
• Loan document intake & indexing
• Conditions clearing
• Underwriting prep
• Disclosures & TRID checks
• Post-close QC & audit
• Loan setup & data entry
• Credit dispute resolution
• AML & compliance checks
• Regulatory reporting
• KYC & customer onboarding
• Fraud detection
• Loss run & certificate extraction
• Compliance & regulatory reporting (Insurance)
• ERP data entry
• Materials management (Manufacturing)
• Compliance & audit reporting (Manufacturing)
• Payer portal operations
• Medical claims processing
• EHR workflows
• Carrier portal operations
• Policy workflows

AI approach

Automat builds AI agents that understand context, recover from errors, and continuously improve. These agents operate on top of existing tools, handling exceptions and self-healing. The company applies AI techniques from robotics to software automations, with a focus on agentic process automation. They also offer custom model training and fine-tuning for enterprise clients.

Tech named: AI agents, Large Language Models (LLMs), Computer Vision for Automation, LaMDA

Industries served

• Mortgage & Lending
• Banking & Financial Services
• Insurance
• Manufacturing
• Healthcare & Life Sciences
• E-Commerce & Retail
• Operations & Shared Services

What it says sets it apart

• AI agents that understand context, recover from errors, and continuously improve
• Self-healing automation that handles exceptions
• Managed automations end-to-end
• 10x faster deployment compared to legacy RPA
• 80% lower operational cost compared to legacy RPA
• Live in days, not months
• AI Automations That Understand Their Work, reason through tasks, handle exceptions, and deliver consistent results without constant oversight
• Adaptive AI learns from human feedback, improving accuracy and reliability
• Operates directly on existing tools and systems (LOS, ERP, portals) without requiring APIs
• No complex setup required for deployment
• Full-population coverage for QC and audit, not just samples
• Complete screen-recorded audit trail
• Handles format variability and messy documents that rule-based RPA cannot
• No template configuration needed for document extraction
• Eliminates FTE cost for repetitive back-office tasks
• 10x faster cycle times by removing delays between steps
• 99%+ accuracy with validated data extraction
• Live and processing in days/weeks, not months/quarters, without IT projects
• Agents log in with credentials like a human does
• Can scale without headcount
• Built by ex-Google engineers applying AI techniques from robotics
• Focus on agentic process automation where AI agents are authored by humans

Funding rounds we track

From the AI funding tracker — rounds as reported by the linked publications.