Process automation

TotalEnergies Denmark · Rezolve.ai

Vendor-reportedEnergy & utilitiesDenmarkIn productionEnterpriseNLP

Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.

Reported by rezolve.ai (vendor self-report). Checked against the source page on 2026-09-06. 1 of 1 figures below appear on that page word for word.

The problem

Employees were losing time digging through complex HR portals and waiting on manual responses to routine questions, and needed confidential guidance for sensitive questions.

What was deployed

Vendor
Rezolve.ai
Products
Rezolve.ai, Robin
Technique
NLP
Build or buy
Bought off the shelf
Deployment
SaaS
Scale
~1,000 employees across Copenhagen, Esbjerg and North Sea offshore operations
Timeline
1 months

What changed

Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.

~30 seconds, in conversationTime to get an HR answerfrom Portal digging & manual responsesFirst month of Copenhagen rollout

TotalEnergies Denmark answers HR questions in ~30 seconds with “Robin,” built on Rezolve.ai

Quoted word for word from the source

24/7, with anonymous supportHR availabilityfrom Office hoursAt launch

Robin answers benefits, policy and payroll questions in roughly 30 seconds, runs 24/7, and offers anonymous support so sensitive questions get asked at all.

Quoted word for word from the source

became the default way employees access HR supportAdoption as default HR channelWithin the first month of the Copenhagen rollout

Within the first month of the Copenhagen rollout, Robin became the default way employees access HR support.

Quoted word for word from the source

This milestone marks the beginning of our AI-driven HR journey, paving the way for smarter, more accessible knowledge sharing across the company. Exciting times ahead!
Mette de Nully, Head of HRIS, TotalEnergies Denmark

Sources

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