Process automation

Shimicoat · Scalify

Vendor-reportedOtherAustraliaIn productionSmall businessAI agents

Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.

Reported by scalify.au (vendor self-report). Checked against the source page on 2026-09-06. 2 of 2 figures below appear on that page word for word.

The problem

A two-person industrial coatings business struggled with administrative tasks like support, quoting, follow-ups, and scheduling, limiting growth and diverting owners from core work.

What was deployed

Vendor
Scalify
Technique
AI agents
Build or buy
Built in-house or to order
Deployment
Custom build

What changed

Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.

70%Routine enquiries handled by AI

Around 70% of routine enquiries are handled end to end by the AI team

Quoted word for word from the source

0 extra hiresHeadcount for admin tasks

all without a single extra hire.

Quoted word for word from the source

seven-figureAnnual revenue

Shimicoat reached and holds seven-figure revenue with a team of two

Quoted word for word from the source

Support speed

support is faster

Quoted word for word from the source

Quote follow-up rate

no quote goes un-chased

Quoted word for word from the source

Schedule organization

the schedule stays in order

Quoted word for word from the source

There are two of us, and the AI team is the reason that works. Support, quoting and follow-ups happen while we are in the workshop.
Owner, Shimicoat

Sources

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