Shriram Finance
less than 3–4 hours — Onboarding Turn-Around-Time (TAT)
Independently reportedBanking & finance · Process automation · Classical ML · In production
Process automation
Samuel, Son & Co. · Medius
Vendor-reportedManufacturingCanada, United States & MexicoIn productionEnterpriseNLP
Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.
Reported by medius.com (vendor self-report). Checked against the source page on 2026-09-06. 1 of 1 figures below appear on that page word for word.
The problem
AP inbox received over 100 daily emails from vendors, requiring tedious, time-consuming manual replies and draining team morale.
What was deployed
- Vendor
- Medius
- Products
- Medius Supplier Conversations, Medius AP Automation, Medius Statement Reconciliation
- Technique
- NLP
- Build or buy
- Bought off the shelf
- Deployment
- SaaS
- Scale
- over 100 facilities
What changed
Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.
under 30 minutes per dayTime spent on AP inbox managementfrom multi-hour taskdaily
“Inbox volume dropped From a multi-hour task to under 30 minutes per day”
Quoted word for word from the source
minutesVendor inquiry response timefrom days
“Improved response time Vendors received AI updates to their inquiries in minutes instead of days”
Quoted word for word from the source
team now focuses on strategic issuesAP team focusfrom handling basic invoice checks manually
“Inbox clutter was gone / Now that AI was handling the basic invoice checks, the AP team focuses on strategic issues”
Not found on the source page in these words
measurable declineescalations
“Measurable decline in escalations”
Quoted word for word from the source
“I thought the biggest benefit would be time savings, but really, it was the team engagement. They were excited, energized, and curious in a way we don’t always see in AP.”
Sources
- medius.com — vendor self-report
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