Process automation

Lupin

Vendor-reportedPharma & biotechScaledEnterpriseLLMLive 2021

Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.

Reported by enterpriseai.economictimes.indiatimes.com (vendor self-report). Checked against the source page on 2026-09-06. 3 of 3 figures below appear on that page word for word.

The problem

To transform digital from a support function into a central growth engine by making data, automation, and AI first-class enablers across various functions, enhancing patient outcomes, driving operational excellence, and building a future-ready workforce.

What was deployed

Products
Qlik
Technique
LLM
Build or buy
Bought and customised
Deployment
Hybrid
Data used
process data in real time
Scale
$2.5 billion global operations

What changed

Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.

40 crorecost savingsFY25

Lupin’s digital and AI interventions delivered ₹40 crore in cost savings

Quoted word for word from the source

12000man-days reclaimedFY25

reclaimed 12,000 man-days in FY25

Quoted word for word from the source

over 10 per centmanufacturing marginstwo years

improving manufacturing margins by over 10 per cent in two years

Quoted word for word from the source · round percentage, no baseline given

ROI as stated: The ROI and scalability were so clear that the programme was quickly rolled out across other product lines.

Our outlook is to transform digital from a support function into a central growth engine by making data, automation, and AI first-class enablers across various functions.
Rakesh Bhardwaj, Chief Information Officer at Lupin

Sources

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