Shriram Finance
less than 3–4 hours — Onboarding Turn-Around-Time (TAT)
Independently reportedBanking & finance · Process automation · Classical ML · In production
Process automation
Lookout · Oodle AI
Vendor-reportedTechnology & softwareIn productionMid-marketLLM
Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.
Reported by oodle.ai (vendor self-report). Checked against the source page on 2026-09-06. 4 of 4 figures below appear on that page word for word.
The problem
After 8 years with a leading observability platform, Lookout found themselves trapped in a cycle of rising costs and vendor lock-in.
What was deployed
- Vendor
- Oodle AI
- Products
- AI-native observability, AI assistant
- Models
- Claude Code
- Technique
- LLM
- Build or buy
- Bought off the shelf
- Deployment
- SaaS
- Data used
- Data ingested from existing agents.
- Scale
- thousands of nodes, 300+ dashboards, and 2,000 alerts
- Timeline
- 1 months
What changed
Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.
5xcost reduction
“5x cost reduction: Dramatic savings after eliminating [their previous vendor's] bloated contract.”
Quoted word for word from the source
six weeksmigration time
“We achieved full migration in six weeks at our size.”
Quoted word for word from the source
300+dashboards preserved
“300+ dashboards and 2,000 alerts preserved: Complete continuity with no lost configurations.”
Quoted word for word from the source
2,000alerts preserved
“300+ dashboards and 2,000 alerts preserved: Complete continuity with no lost configurations.”
Quoted word for word from the source
engineer time saved
“Hours saved with AI Assistant: Engineers build and modify dashboards and alerts in plain English instead of queries.”
Quoted word for word from the source
“We achieved full migration in six weeks at our size. I'm thrilled by how much we could accomplish in such a short time.”
Difficulties and limits
- Spiraling Costs
- Contractual lock-in
- Migration Risk
Sources
- oodle.ai — vendor self-report, 2026-01-21
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