Shriram Finance
less than 3–4 hours — Onboarding Turn-Around-Time (TAT)
Independently reportedBanking & finance · Process automation · Classical ML · In production
Process automation
Don Franklin Auto · Spot AI
Vendor-reportedOtherUnited StatesScaledEnterpriseComputer vision
Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.
Reported by spot.ai (vendor self-report). Checked against the source page on 2026-09-06. 4 of 4 figures below appear on that page word for word.
The problem
Theft of high-value vehicles, time-consuming manual search for historical video footage, and inefficiencies in service center operations.
What was deployed
- Vendor
- Spot AI
- Products
- Spot AI, Spot AI intelligence dashboards
- Technique
- Computer vision
- Build or buy
- Bought off the shelf
- Deployment
- SaaS
- Data used
- video footage
- Scale
- 30 locations
What changed
Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.
$1M+assets saved
“Spot AI has saved well over $1M in assets and substantial time for the HR, IT, and Operations.”
Quoted word for word from the source
camera utilization
“They’ve seen a 60% increase in camera utilization across all departments”
Quoted word for word from the source · round percentage, no baseline given
10 to 15 hoursHR department time savedper week
“This saves Don Franklin's HR department saves between 10 and 15 hours per week on average.”
Quoted word for word from the source
five hoursIT department time saved on system managementper week
“saved the IT department five hours a week on system management alone.”
Quoted word for word from the source
ROI as stated: saved well over $1M in assets and substantial time for the HR, IT, and Operations
“Within four minutes of the alarm going off, I was able to have the video footage of the incident on the responding officers' cell phones. We had five recoveries within the hour. It is that easy, really.”
Difficulties and limits
- Six Hellcat Challengers (each worth $130K) stolen from a showroom floor at night by an organized group of thieves
- Don Franklin had to manually watch hours of footage to find incidents, like a broken windshield over the weekend — a huge time cost for the HR department and others
- The Fixed Operations Director wanted to understand why one dealership could do 30 oil changes a day and another could only do 20
Sources
- spot.ai — vendor self-report
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