iTromsø · IBM, VC2
10 minutes per day — time spent reviewing potential stories
Independently reportedMedia & entertainment · Document processing · NLP · In production
Document processing
Adyen · Rossum
Vendor-reportedBanking & financeNetherlandsScaledEnterpriseNLPLive 2023
Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.
Reported by rossum.ai (vendor self-report). Checked against the source page on 2026-09-06. 8 of 8 figures below appear on that page word for word.
The problem
Processing 100,000+ annual invoice pages from suppliers using inconsistent formats across 23 countries was becoming unsustainable for their centralized 12-person AP team.
What was deployed
- Vendor
- Rossum
- Products
- Rossum
- Technique
- NLP
- Build or buy
- Bought off the shelf
- Deployment
- SaaS
- Data used
- 100,000+ annual invoice pages from suppliers
- Scale
- 23 countries
What changed
Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.
70automation rate
“70% automation rate”
Quoted word for word from the source
93.4average data extraction accuracy
“93.4% average data extraction accuracy”
Quoted word for word from the source
AP staff reduction
“40% AP staff reduction”
Quoted word for word from the source · round percentage, no baseline given
74.8automation rate (Phase 1)
“The outcome of this phase was the automation rate of 74.8% on average”
Quoted word for word from the source
errors
“Reduce errors by 20.5%”
Quoted word for word from the source
93.4extraction accuracy
“improve extraction accuracy to 93.4% on average”
Quoted word for word from the source
65-70automation rate (dual-integration)
“Maintain 65-70% automation in a dual-integration environment”
Quoted word for word from the source
7AP team size
“Reduce the size of the AP team to 7 FTEs”
Quoted word for word from the source
“It was becoming impossible to process the volume and complexity of invoices manually. If we wanted to continue growing sustainably as a business we needed an intelligent document automation solution. Experiences with other automation providers had left us very disappointed, we felt that Rossum offered us the AI visibility and control to help us continue to scale our operations efficiently.”
Sources
- rossum.ai — vendor self-report, 2024-02-27
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