Stream

What Stream does

Stream provides APIs and SDKs to help applications build real-time experiences that scale, including chat, moderation, video, audio, and activity feeds. These services are powered by a global edge network and enterprise-grade infrastructure, empowering developers with flexibility and scalability to build rich conversations and engaging communities. The platform offers a unified solution for various real-time primitives, aiming to accelerate development from months to weeks. It is built for developers, offering extensive SDKs, typed APIs, clear documentation, and customizable components. Stream also emphasizes production readiness with SOC 2 compliance from day one and battle-tested infrastructure.

Products

• Chat Messaging API & SDKsAPIs and SDKs for building in-app chat messaging with features, performance, and UX that would otherwise take months to develop in-house. Includes pre-built UI components, low-level clients, backend SDKs, webhooks, SQS integration, custom messages, events, and metadata.
• Video and Audio API & SDKsAPIs and SDKs for building fast and engaging in-app video calling, voice calling, audio room, or livestreaming experiences. Includes pre-built UI components, ultra-low latency video broadcasting, and Dynascale integration.
• Activity Feeds API & SDKsInfrastructure and APIs for activity feeds that scale to millions of followers, offering features like for-you feeds, personalized algorithms, activity filtering, search, and queries.
• AI Moderation APIAutomated detection of harmful multi-media content with AI built for trust & safety teams. Features include real-time screening for text, image, video & audio, LLM-powered classification, custom rule builder, policy controls, automated queues, reviewer workflows, and compliance support.
• Vision AgentsAn open-source SDK and developer platform for shipping low-latency, multi-modal AI agents.

Key capabilities

• 10+ SDKs
• Typed APIs
• Clear documentation
• Customizable components and open APIs
• Unified Global Infrastructure
• Sub-9ms Latency
• Offline Support
• Go-Infrastructure
• 6 Edge-Server Locations
• Pre-built UI components
• Low-level clients and backend SDKs
• Webhooks and SQS integration
• Custom messages, events, and metadata
• Ultra-low latency video broadcasting
• Dynascale
• For-You Feeds
• Personalized Algorithms
• Activity Filtering
• Search & Queries
• Real-time screening for text, image, video & audio
• LLM-powered classification
• Custom rule builder & policy controls
• Automated queues and reviewer workflows
• Compliance support for DSA, Online Safety Acts & COPPA
• Full audit logs and transparent reasoning
• Advanced Moderation & Filters
• Data Export
• Multi Tenancy/Teams
• Advanced Search
• Message Translations
• 99.999% Uptime SLA
• Dedicated Servers
• Shared Slack Channel
• Onboarding Services
• Migration Guarantee
• 24/7 Support
• SAML/SSO
• Datadog Integration
• Two-Factor Auth
• 5m+ Concurrent Connections
• ~20 Min Support Response
• Data Compliance (Data Processor)
• In-Transit Encryption
• Dedicated Success Team
• 24/7 Emergency Support
• Dedicated AWS Region Stack
• Audit Logs
• Noise Cancellation (Video/Audio add-on)
• Transcriptions / Closed Captions (Video/Audio add-on)
• RTMP In (Video/Audio add-on)
• RTMP Out (Video/Audio add-on)
• Recording (Video/Audio add-on)
• PIP & Background calling
• Pinning participants
• Push Notifications for calls
• Reactions & In-Line Replies
• Real-Time Video Moderation
• In-App Voice Notes
• Auto-Translation
• Read Receipts & Typing Indicators
• Pinned Messages
• File Sharing & URL Previews
• Custom Staff Permissions
• Multi-Media Sharing
• Video and Voice Calls
• Feature-Rich Chat
• Secure Global Compliance
• Fraud Prevention and Security
• Optimal Global Performance
• Build Custom UX Fast
• AI Text Moderation
• AI Image Moderation
• AI Video Moderation
• LLM engine
• NLP engine
• Rule Builder
• Semantic Filters
• Blocklist / Regex
• OOTB Moderator Dashboard
• Facial Recognition
• OCR

Use cases

• Build in-app chat messaging
• Build in-app video calling
• Build in-app voice calling
• Build in-app audio rooms
• Build in-app livestreaming
• Build activity feeds
• Moderate user content in real-time
• Build voice & video AI agents
• Integrate Generative AI experiences into chat
• Team Collaboration & Field Ops
• Social applications
• Education (virtual classrooms, remote learning)
• Delivery and Mobility (instant updates, support, service requests)
• Marketplace (buyer/seller chat)
• Virtual Events (audience engagement, community building)
• Telehealth
• Dating (safe spaces, intimate conversations)
• Gaming (in-game chat)
• Real Money Gaming (high-concurrency conversations, bet sharing, compliance)
• Financial (FinTech app communication)
• Sports and Fitness (in-app community, livestreaming, activity feeds)
• Building attendance trackers for virtual classrooms
• Building virtual classroom apps with real-time transcription

AI approach

Stream offers AI and LLM-driven moderation for real-time screening of text, image, video, and audio content. It uses LLM-powered classification to reduce false positives and provides custom rule builders and policy controls. Stream also mentions integrating AI experiences into chat using OpenAI's ChatGPT or Google's Gemini, and building voice & video AI agents with an open-source SDK.

Tech named: AI, LLM, OpenAI's ChatGPT, Google's Gemini, NLP engine, Facial Recognition, OCR

Industries served

• Technology
• Information and Internet
• Social
• Education
• Delivery and Mobility
• Marketplace
• Virtual Events
• Telehealth
• Dating
• Gaming
• Real Money Gaming
• Financial Services
• Sports and Fitness
• Fintech
• EdTech

What it says sets it apart

• Scales to hundreds of millions of users
• 99.999% Uptime SLA
• ~9ms API Response
• Built for Developers (DevEx)
• Production Ready (SOC 2 on day one)
• Flexible UI, stack, and rules
• Unified Global Infrastructure with 6 Edge & Data Centers
• AI and LLM-driven moderation with fewer false positives and faster decisions
• Open-source SDK for AI agents
• Enterprise-grade service options (dedicated servers, 24/7 support, SAML/SSO)
• White-Glove Support with 95% CSAT
• Global Edge Network (does not rely on users' proximity to regional data centers)
• High availability, centralized logging, infrastructure-as-code, extensive test coverage
• Dedicated processing priority and real-time scaling for enterprise customers
• Advanced, continuous backup testing
• Data segregation options (multi-tenant, single-tenant, dedicated shard)
• Highly optimized solution built in Go, RocksDB, and Raft
• Cost advantage over in-house solutions
• Ability to export data
• Engineering assistance and resources for migration
• SFU cascading infrastructure for ultra-low latency video
• Dynascale for optimizing video resolution and codecs
• Comprehensive security with industry-standard technologies and services
• Regular penetration testing by independent third-party agencies
• Vulnerability management with regular scanning and remediation
• Verification of critical third parties' security posture (AWS)
• Compliance with ISO 27001:2022, SOC2 Type II, ISO 20243, HIPAA, GDPR, CCPA, DPF