Softermii

What Softermii does

Softermii is an AI and software engineering company that helps businesses transform ambitious ideas into production-ready products. Since 2014, they have partnered with startups, scale-ups, and enterprises to build secure, scalable software that drives measurable business outcomes. Their expertise encompasses AI agents, intelligent automation, custom software, web and mobile applications, cloud infrastructure, and enterprise integrations. They offer technical leadership and delivery teams for launching new AI-powered products, modernizing legacy systems, or extending engineering capacity. A key differentiator is their proprietary APEX Agentic AI Engineering™ platform, a delivery framework combining AI-powered engineering with experienced software architects and product teams, embedding AI across discovery, architecture, development, QA, DevOps, and project management.

Products

• APEX Agentic AI Engineering™ platformA proprietary delivery framework that combines AI-powered engineering with experienced software architects and product teams, embedding AI across discovery, architecture, development, QA, DevOps, and project management. It cuts development time by 60-70% by solving common infrastructure problems in AI deployments.
• APEX ProofA service to validate AI agent concepts, delivering a working proof of concept for a specific use case with real data and workflow, an architecture blueprint, and a production roadmap.
• APEX BuildA service to take an AI agent from proof of concept to production, including system integrations, quality gates, monitoring, deployment, documentation, training, and post-launch optimization.
• APEX ScaleA service for enterprise AI deployment, focusing on multi-agent orchestration, enterprise integrations, compliance, security, and continuous optimization with a dedicated team.
• VidRTC EngineA proprietary engine for voice AI and communication, enabling real-time transcription, telehealth video with clinical documentation, and scalable conferencing solutions.
• ApartmiiA ready-to-implement engine for real estate software development, designed to accelerate the creation of custom real estate solutions.

Key capabilities

• AI Agent Development
• Generative AI Development
• AI Integration Services
• AI Chatbot Development
• Voice AI & Communication
• Custom Software Development
• Web Application Development
• Mobile App Development
• UI/UX Design
• QA Services
• MVP Development Services
• DevOps Services
• Project Management
• Cybersecurity Services
• Product Management Consulting
• WebRTC Development
• Blockchain Development
• Full-Cycle Software Development
• Dedicated Development Teams
• Proprietary APEX platform for accelerated AI development
• RAG-powered chatbots
• Custom LLM fine-tuning
• Multi-agent orchestration systems
• Real-time tracking and automated route adjustments for supply chain
• Embeddable AI chat widget for healthcare
• Organization dashboard for AI chat widget management
• Knowledge base ingestion for AI chat widget
• Conversation analytics for AI chat widget
• One-line embed for AI chat widget
• Live preview for AI chat widget configurations
• Private sessions for AI chat widget
• Instant onboarding for AI chat widget
• Usage insights for AI chat widget
• Rate limiting & abuse protection for AI chat widget
• Custom AI Engine (RAG + GPT) for healthcare chat
• Fast, Lightweight Widget (React 18, TypeScript, Webpack 5, SCSS)
• Powerful Dashboard (Next.js 15, Tailwind CSS, Radix UI) for healthcare chat
• Security & Compliance (origin validation, XSS prevention, rate limiting, ephemeral session data)
• Database Architecture (PostgreSQL with pgvector extensions, Supabase) for healthcare chat
• Intelligent Automation (n8n workflows) for healthcare chat
• Custom LLM Fine-Tuning (LoRA, QLoRA)
• RAG System Development (vector search, hybrid retrieval, re-ranking)
• AI-Powered Content Generation
• Intelligent Document Processing (OCR + LLM + validation)
• AI Copilots for Enterprise
• Generative AI for Images (Stable Diffusion, DALL-E, ControlNet)
• Code Generation & Dev Tools
• Multi-Modal AI Solutions
• Responsible AI & Guardrails (output filtering, bias detection, prompt-injection protection, PII redaction, audit trails, human-in-the-loop checkpoints)
• Dynamic Route Planning for supply chain
• Automated Driver Assignment for supply chain
• Real-Time Tracking for supply chain
• ERP & Transportation System Integration for supply chain
• Flexible Notifications for supply chain
• Data Analytics Dashboard for supply chain
• Scalable Architecture for supply chain
• Server-Side Development for fintech
• Web & Mobile Development for fintech
• External Connectivity for fintech
• Custom API for fintech
• MVP Packages for fintech
• QA Testing & Automation for fintech
• Digital Investments for fintech
• Algorithmic Trading for fintech
• Risk & Equity Management for fintech
• Trading Connectors for fintech
• Investment Portfolio for fintech
• Billing & Invoice Software for fintech
• Digital payments for fintech
• Client messengers for fintech
• Automated billing for fintech
• Video and audio chats for fintech
• P2P money transfer for fintech
• Customer analytics for fintech
• Personal Funds Management for fintech
• Corporate Funds Management for fintech
• Web & Mobile Shopping Apps for e-commerce
• Video-based Shopping Apps for e-commerce
• Accessible UI/UX for e-commerce
• Multiple Integrations for e-commerce
• Listings for e-commerce
• Filters for e-commerce
• Smart Feed for e-commerce
• Broadcasting for e-commerce
• Landings for e-commerce
• Payments for e-commerce
• Project audit for e-commerce
• Troubleshooting services for e-commerce
• Help building complex filtering and listing systems for e-commerce
• Additional features like streaming for e-commerce
• Security, payment and cloud integrations for e-commerce
• Discovery phase for e-commerce
• MVP development for e-commerce
• Web and mobile development for e-commerce
• Quality assurance and testing for e-commerce
• Ongoing maintenance for e-commerce
• Help defining the business model for e-commerce
• Innovative video shopping for e-commerce
• Unique user experience for e-commerce
• Accessible marketplaces for e-commerce
• Seamless customer journey for e-commerce
• Apps for Physicians (EHR access, personalized schedule, patient monitoring, built-in messaging/video calls)
• Healthcare software for hospital management (workload management, staff management, financial/legal reporting, feedback collection, analytics)
• Secure & compliant solutions (HIPAA, GDPR, HL7, SOC2)
• Flexible & agile development

Use cases

• Autonomous agents for multi-step workflows (claims intake, dispatch optimization, KYC verification)
• Custom LLM fine-tuning for domain-specific behavior
• RAG architectures for grounded responses from knowledge bases
• Enterprise copilots for drafting, summarization, and decision support
• Intelligent document processing for data extraction from PDFs, forms, contracts, invoices
• AI-powered content generation (reports, policy documents, marketing copy, regulatory filings)
• AI agents for customer-facing interactions (support, intake, qualification, onboarding)
• Process automation agents for multi-step workflows
• Decision support agents for data analysis and recommendations
• Multi-agent orchestration systems for complex problem-solving (claims adjudication, KYC, supply chain)
• Voice AI agents for phone-based services (inbound, outbound reminders, dispatch coordination, after-hours intake)
• Data analysis agents for system monitoring, anomaly detection, reporting, and insights
• Dispatch optimization for logistics
• Carrier management (rate negotiation, capacity booking, performance tracking)
• Exception handling in logistics
• Shipment tracking
• Real estate property data analytics
• Real estate web and mobile applications
• Apartment management software
• Apps for real estate agents
• Multiple listing services (MLS)
• Proptech member portals
• Self-guided real estate tours (IoT integration)
• Rental marketplaces
• Property management (landlords, tenants, contractors)
• Supply chain optimization (dynamic route planning, automated driver assignment, real-time tracking)
• Healthcare staffing marketplaces
• Web and mHealth booking & telecommunication platforms
• Digital bridge between pharmacies and patients
• Diabetes management platforms
• Telehealth solutions for practitioners and patients
• Business connectivity tools for physicians and healthcare product companies
• Staffing platforms for pharmacies and pharmacists
• Remote healthcare and medical advice (video conferencing)
• Online stores for e-commerce
• Livestream shopping apps
• Online discount retail platforms
• Financial software for digital investments, algorithmic trading, risk/equity management
• Trading connectors
• Investment portfolio management
• Billing & invoice software
• Personal funds management
• Corporate funds management
• Secure banking infrastructure
• Wealth management
• Cryptocurrency exchange
• Video conferencing platforms
• Online event management
• Video messaging for learning languages
• Social networks with video conferencing
• Creating and managing video streams
• AI-powered communication
• AI-powered chat for healthcare websites (patient questions, lead qualification, appointment bookings)
• Internal knowledge base chatbots
• Sales & lead qualification chatbots
• Healthcare patient chatbots (intake forms, symptom pre-assessment, scheduling, medication reminders)
• Insurance claims chatbots (FNOL, documentation guidance, status updates, coverage questions)
• Logistics & tracking chatbots (shipment tracking, delivery rescheduling, exception notifications)
• Automated code review, test generation, documentation writing, migration assistants
• Product visualization, marketing creative, synthetic training data generation
• Route documentation for logistics
• Carrier RFP responses

AI approach

Softermii is an AI and software engineering company that develops AI agents, generative AI systems, and intelligent chatbots. They utilize their proprietary APEX Agentic AI Engineering™ platform, which is a delivery framework combining AI-powered engineering with experienced software architects and product teams. APEX is described as an infrastructure layer that solves common problems in AI deployment, including quality gates, agent communication patterns, and monitoring. They build custom LLM fine-tuning, RAG architectures, and document processing systems. They emphasize production-ready AI systems with guardrails, compliance, and monitoring. They also offer AI integration services, voice AI, and communication solutions using their VidRTC engine. Their approach focuses on solving real-world problems and accelerating AI deployment.

Tech named: APEX Agentic AI Engineering™ platform, VidRTC engine, LLM Fine-Tuning, RAG Systems, Enterprise Copilots, NLP, computer vision, predictive analytics, MLOps, GPT, Claude, Gemini Pro, Llama, Mistral, Command R+, LangChain, LangGraph, CrewAI, AutoGen, Semantic Kernel, Haystack, Pinecone, Weaviate, Qdrant, Chroma, pgvector, Milvus, OpenAI, ada-002 embeddings, PostgreSQL, Supabase, n8n, Stable Diffusion, DALL-E, ControlNet

Industries served

• Insurance
• Logistics
• Healthcare
• Fintech
• Communication
• Real Estate
• E-commerce
• Audio & Video Conferencing
• Broadcasting
• Online Event Management
• IT Services and IT Consulting

What it says sets it apart

• Proprietary APEX Agentic AI Engineering™ platform cuts development time by 60-70%
• Focus on shipping production-ready AI systems that meet compliance requirements from day one
• 10+ years in production with 200+ projects shipped
• 120+ engineers worldwide with offices across the US and Europe
• High Clutch rating (4.9 with 34 reviews)
• Maximum scope deviation of 15%
• Ability to deliver a working POC in 5 days for $2K (APEX Proof)
• Production-tested quality gates, agent communication patterns, and monitoring built into APEX
• Deep expertise in AI agents, generative AI, and intelligent automation
• Customizable engines like Apartmii for real estate and VidRTC for healthcare/voice AI
• Strong focus on security and compliance (HIPAA, GDPR, SOC2, HL7)
• Flexible cooperation models including dedicated development teams
• Certified professionals (PMP, IBM Co-Creator, Microsoft Certified, AWS Certified, ISTQB, Google Certified)
• Proven track record with apps featured on multiple “Top 10 Best Apps” lists
• Expertise in addressing challenges of production-grade generative AI (hallucination, cost, data privacy, latency, compliance)
• Guaranteed 15% deviation in time and scope for project delivery
• Proactive approach to challenging client ideas and suggesting logical solutions
• Commitment to worry-free delivery and client product care
• Half-ready customizable engines to fix client pain points