Freeport Metrics

What Freeport Metrics does

Freeport Metrics (FM) provides generative AI software development services, founded in 2009 with offices in Portland, Maine, and Warsaw, Poland. They drive projects from initial concept to launch, combining deep technical expertise with a practical, user-first approach. Their team collaborates with clients in HealthTech, FinTech, and AgTech, tackling tough industry challenges with smart, impactful solutions. Their pivot to generative AI services in early 2023 allows them to be a key partner for clients in transitioning their teams and products to the new paradigm of how software is developed and what software is. Their AI accelerator program offers training and open-source frameworks (Form2Agent & ToOne) to allow projects to go live in weeks in secure, scalable, maintainable ways with OpenAI, Anthropic, Google, and other LLM providers. They offer services including Generative AI integrations, legacy systems modernization, ideation, UX/UI design, software development, web development, mobile development, maintenance, and quality assurance.

Products

• Form2Agent AIAn open-source, voice-assisted AI tool that integrates seamlessly into web applications, matching brand identity. It enables users to interact with application forms or datasets through a chat interface supporting text, voice, and file inputs, and can answer user questions based on app data or documentation.
• ToOneA team AI assistant that remembers organizational documents, answers questions, and generates new content effortlessly.
• Gaide.meAn AI-powered travel planning application that streamlines the process of creating customizable trips.
• Number AI AssistantA conversational AI embedded within documentation to help developers navigate extensive technical libraries for payment solutions.
• Lexi AI AssistantAn AI assistant for streamlining legal workflows.
• BudgetBotA travel mobile application.
• PostMerchant's LiftAI-powered underwriting tools for merchant onboarding for payment processors, including website review, statement analysis, and rule-based adjudication.

Key capabilities

• Generative AI integrations
• AI chatbot development & integration
• AI for business process automation
• AI in experience enhancement
• Prompt engineering
• Legacy systems modernization
• Scalable IT architecture design
• IT consulting and strategy
• IT process automation
• Cloud migration and scaling
• Generative AI opportunity assessment
• Ideation workshop
• Rapid design & prototyping
• Usability testing
• Technical architecture audits
• New technology exploration
• Product design
• UX research
• UI design
• Design system & UI kit
• Custom software development
• Full stack development
• System integration
• Software design
• Project management
• Dev ops
• Web applications development
• Website development
• No-code website development
• Web design
• Android app development
• iOS app development
• Cross-platform app development
• Mobile app design
• Software maintenance
• IT infrastructure management
• Cloud services
• IT support
• Performance monitoring
• Performance analysis
• Security testing
• Compatibility testing
• Software testing strategy
• Software testing
• Test data management
• Performance testing
• Software delivery process improvement
• Telephony (Automate calls, replace screen interfaces with phone conversations)
• Task-doing assistant (Converse with AI agents using text, voice, file upload)
• Pattern investigator (Reveal hidden trends and signals in data)
• Retrieval augmentation (Personal and institutional knowledge for personalized responses)
• Human prompting (Proactive contextualized help and warnings)
• Versatile parser (Structure information from documents with varying layouts)
• Voice controller (Interact hands-free with voice controls)
• Document reviewer (Get feedback directly in documents)
• AI Accelerator Program
• Product Design Training
• Solution Patterns Training
• Coding Assistance Training

Use cases

• Automating calls and replacing screen interfaces with phone conversations
• Conversing with AI agents using text, voice, and file upload to get tasks done
• Revealing hidden trends and signals in data
• Providing personalized responses and analysis using personal and institutional knowledge
• Receiving proactive contextualized help and warnings in real time
• Structuring information from documents with varying layouts
• Interacting hands-free with voice controls that understand context and intent
• Getting feedback directly in documents using comments
• Ramping up product teams for the Gen AI age
• Leveraging existing applications with generative AI
• Putting AI to work across operations beyond chatbots
• Automating processes and enhancing customer experiences with AI-driven solutions
• Modernizing legacy systems and migrating to the cloud
• Designing and validating core concepts of AI-powered services
• Streamlining legal workflows
• Transforming sales calls with real-time AI co-pilots
• Real-time fraud detection for banking teams
• Underwriting tools for merchant onboarding
• Streamlining firmware updates for appliances
• Managing network infrastructure grants for hospitals
• Preventing healthcare fraud and waste
• Spreading services across the internet for digital reading platforms
• Managing HR tasks and project progress
• Reinventing online dating with community-based platforms
• Enhancing CRM systems for appointment scheduling and data management
• Streamlining procurement processes for local food sourcing
• Revolutionizing in vivo research management
• Modernizing subsidy management systems
• Improving UX and UI for client-facing systems
• Designing and building web applications for tracking and reporting contracts and rate terms
• Designing AI-driven chatbots for non-profits

AI approach

Freeport Metrics provides generative AI software development services, focusing on integrating AI into existing applications and building new AI-powered solutions. They offer AI accelerator programs, training, and open-source frameworks (Form2Agent & ToOne) to facilitate rapid deployment. Their services include prompt engineering, fine-tuning, and RAG solutions, working with various LLM providers like OpenAI, Anthropic, and Google. They emphasize practical, user-first approaches to solve real operational problems across various industries.

Tech named: Generative AI, RAG Solutions, Fine-tuning, Prompt Engineering, OpenAI, Anthropic, Google, LLM providers, Form2agent AI, ToOne, Google Stitch, Claude Code, OCR, voice recognition

Industries served

• HealthTech
• FinTech
• AgTech
• Entertainment
• InsureTech
• Logistics
• FoodTech
• LegalTech
• Telecom
• Government
• NGO
• Media & Entertainment
• Energy
• Food sourcing
• Digital marketing
• BioTech
• Real estate
• IT Services and IT Consulting

What it says sets it apart

• American owned and managed offshore software development partner
• Deep technical expertise combined with a practical, user-first approach
• Pivot to generative AI services in early 2023
• AI accelerator program with training and open-source frameworks (Form2Agent & ToOne)
• Ability to go live in weeks with secure, scalable, maintainable solutions using various LLM providers
• 15 years on the market with 125 projects completed on time and on budget
• Pragmatic approach focused on delivering maximum value with minimal time and effort
• Leverages tools like Google Stitch and Claude Code to ship fast
• Expertise in designing and building AI systems that solve real operational problems
• Custom voice engine for intuitive and fluid voice conversation flow, calibrated for background noise and speech
• Comprehensive tools and methodologies stack for ideation (Figma, Miro, Design Thinking, Design Sprint, Double Diamond, User-Centered Design, Lean UX, Agile UX)