Counterpart

What Counterpart does

Counterpart is the first Agentic Insurance™ system that combines underwriting, broker support, risk mitigation, and claims expertise with advanced AI. They provide tailored management and professional liability solutions to empower small businesses to reduce risk and grow with confidence. Their platform offers efficient underwriting, proactive risk management, and claims expertise, backed by A-rated carriers.

Products

• Private Directors & Officers LiabilityProtects the company's assets and key management from wrongful acts, crisis events, extradition costs, securityholder derivative demand investigations, and pre-claim inquiries.
• Not-For-Profit Directors & Officers LiabilityProtects Not-For-Profit organizations' assets and key management from wrongful acts, crisis events, and excess benefit penalties.
• Employment Practices LiabilityProtects against employment-related lawsuits including wrongful termination, harassment, discrimination, retaliation, and third-party liability. Also covers wage & hour defense costs.
• Fiduciary LiabilityProtects the company and plan administrators against damages and defense costs related to negligent acts in administering employee benefit plans, fines & penalties, voluntary compliance program costs, and breach of duty.
• CrimeProtects against financial crime, employee theft, and emerging fraud risks.
• Professional & General LiabilityProtects the company from professional mistakes and unmet agreements with comprehensive liability coverage. A flexible, comprehensive policy with separate limits that can be tailored to meet the unique needs of service professionals.
• Allied Medical & Healthcare LiabilityProtects outpatient and tech-enabled healthcare services from operational and professional risks.
• Architects, Engineers, & Contractors LiabilityProtects architects, engineers, and contractors from professional and project-related risks.
• Agentic Broker Services™Comprehensive platform and tools for brokers to grow their business, including faster response times for submissions and digital applications.
• Agentic Underwriting™AI-powered underwriting for smarter, faster quotes in minutes, not days.
• Agentic Risk Mitigation™Proactive protection and expert guidance to help businesses identify exposures, prevent claims, and strengthen resilience, including 350+ policy and procedure templates and state legislative requirements integrated into employee handbooks.
• Agentic Claims Management™In-house claims experts leveraging advanced data and intelligent systems to streamline resolutions, minimize disruptions, and provide businesses with support.
• zeroHRInstant access to HR guidance, compliance tools, and legal support to navigate workplace risks.
• Risk AssessmentData-driven risk assessments providing business-specific scores, industry benchmarks, and tailored recommendations.
• Small Business Insights ReportProprietary research based on feedback from small businesses on the operating landscape.
• API for the modern brokerageAPI to create customized workflows into preferred platforms, offering instant quotes, custom workflows, modular options, simple integration, and developer support.

Key capabilities

• Agentic Insurance™ system combining underwriting, broker support, risk mitigation, and claims expertise with advanced AI
• 3-5x faster response time for all submissions
• 90-minute turnaround for digital applications through Agentic Broker Services™
• 94% customer satisfaction for in-house Agentic Claims Management™
• Quotes in minutes, not days, powered by Agentic Underwriting™
• 350+ policy and procedure templates for proactive risk mitigation
• State legislative requirements seamlessly integrated into employee handbooks
• In-house claims experts that close claims 2x faster than the industry average
• Modular forms for quoting multiple limits, retentions, and coverage options
• Admitted & Surplus coverage options
• AM Best rating of A XV (Excellent) for underwriting carriers
• Custom risk assessments with proprietary insights
• Multi-channel support for quotes (email, digital application, API)
• Underwriter on-call with >120 years of collective experience
• Rapid Claims Intake for intelligent, streamlined claim processing
• Claims Prediction Model using proprietary analytics
• Claims Dashboard for real-time visibility into losses and statuses
• Defense Counsel Analytics for data-driven legal representation selection
• Legal Expense Audits for optimizing litigation costs
• Instant quotes via digital platform
• Direct retail access for agents to submit applications
• Simplified submissions with a single platform to access, manage, and track
• API for customized workflows, instant quotes, and modular adjustments

Use cases

• Protecting company assets and key management (Private D&O, Not-For-Profit D&O)
• Protecting against employment-related lawsuits (EPLI)
• Protecting against damages and defense costs for plan administrators (Fiduciary Liability)
• Protecting against financial crime, employee theft, and fraud (Crime)
• Protecting from professional mistakes and unmet agreements (Professional & General Liability)
• Protecting outpatient and tech-enabled healthcare services from risks (Allied Medical & Healthcare Liability)
• Protecting architects, engineers, and contractors from professional and project-related risks (Architects, Engineers, & Contractors Liability)
• Streamlining underwriting processes for brokers and businesses
• Providing proactive risk management and claim prevention
• Resolving insurance claims faster and more efficiently
• Providing HR guidance and compliance tools for workplace risks
• Generating bindable quotes in less than 2 minutes
• Integrating insurance quoting and binding directly into preferred platforms
• Managing and tracking insurance submissions digitally

AI approach

Counterpart uses advanced AI to power its Agentic Insurance™ system, which includes Agentic Underwriting™ for faster quotes, Agentic Risk Mitigation™ for proactive risk management, and Agentic Claims Management™ for streamlined claims resolution. They also use a proprietary analytics system for claims prediction and data-driven defense counsel selection.

Tech named: AI, Agentic Insurance™, Agentic Underwriting™, Agentic Risk Mitigation™, Agentic Claims Management™, data, intelligent systems, proprietary analytics system, data-driven Risk Assessments, Claims Prediction Model, Defense Counsel Analytics

Industries served

• Insurance
• Technology
• Restaurant & Food Services
• Consulting
• Construction
• Manufacturing
• Hospitality
• Medical Practitioners & Outpatient Care
• Allied Health
• Architects & Engineers
• Not-For-Profit
• Assisted Living Centers
• Charities & Foundations
• Day Camps
• Hospice & Nursing Care
• Libraries
• Public Broadcasting
• Technical, Trade, & Vocational
• Delivery Service Providers
• Real Estate

What it says sets it apart

• First Agentic Insurance™ system combining underwriting, broker support, risk mitigation, and claims expertise with advanced AI
• Built by insurance experts, powered by advanced AI, backed by A-rated carriers
• 3-5x faster response time for submissions, 90-minute turnaround for digital applications
• 94% customer satisfaction for in-house claims management
• Quotes in minutes, not days
• 350+ policy and procedure templates for proactive risk mitigation
• In-house claims experts closing claims 2x faster than industry average
• Modular forms, admitted & surplus options, and custom risk assessments
• Multi-channel support and underwriter on-call with extensive experience
• Proprietary Claims Prediction Model and Defense Counsel Analytics
• API for modern brokerage with instant quotes and custom workflows

Funding rounds we track

From the AI funding tracker — rounds as reported by the linked publications.