Cor

What Cor does

Cor provides Obi, an AI agent designed to automate customer onboarding and product adoption. Obi works alongside customers, understanding their goals, guiding them through products on live calls with screen sharing, and even performing tasks. This frees up customer success teams from repetitive training calls, allowing them to focus on high-value accounts. Obi learns from existing training materials, integrates with knowledge bases, and provides insights through session reports and analytics. It can be embedded natively into products for a seamless experience across the customer lifecycle, from initial onboarding to feature adoption and support.

Products

• ObiAn AI agent that works alongside customers, sees their screen, guides them through products step-by-step, answers questions, and completes tasks to facilitate onboarding and product adoption. It can proactively reach out, build tailored success plans, and operate across multiple applications and tabs.
• Lifecycle AgentA component that allows Obi to be embedded natively within a product, providing continuous support and guidance across the entire customer lifecycle, including onboarding, feature adoption, ongoing support, and expansion. It is designed for easy integration by developers and managed by product and growth teams.
• Admin HubA control panel for building, training, reviewing, and managing the Obi AI agent. It allows users to customize Obi's appearance, voice, tone, and rules of engagement, connect knowledge bases, review session intelligence, and segment audiences for tailored experiences.
• Ask CorAn analytics agent accessible through the Admin Hub that allows users to query customer data and session reports in plain English to gain insights into customer struggles, onboarding breakdowns, and user drop-off points.

Key capabilities

• AI agent for live, interactive guidance
• Screen-aware guidance (sees customer's screen)
• Step-by-step product walkthroughs
• Answers contextual questions using knowledge base
• Executes tasks on behalf of the user (with confirmation)
• Proactive guidance and outreach
• Tailored success plans based on user goals
• Works across multiple apps, tabs, and windows
• 24/7 availability
• Multi-language support
• Automated session reports and recordings
• Insights and analytics on user behavior and friction points
• Knowledge base integration
• Upload existing training videos for learning
• Automated script generation for sessions
• Native embedding via Lifecycle Agent
• Audience segmentation for personalized experiences
• Customizable agent appearance, voice, and tone
• Privacy Mode for sensitive data handling (redaction, no recording)
• User-initiated screen sharing and action confirmation
• SOC 2 Type 2 certified
• End-to-end encryption

Use cases

• Scale 1:1 customer onboarding
• Guide cross-app integrations
• Prepare customers for calls
• Onboard in any language, 24/7
• Accelerate onboarding for ecommerce merchants
• Scale customer onboarding for new customers
• Deliver instant 1:1 training
• Re-engage disengaged accounts
• Handle high-frequency onboarding and training work
• Accelerate time to revenue
• Unlock the profitable long-tail (serve smaller accounts)
• Act as a technical co-pilot inside the product
• Drive in-app activation
• Deploy adaptive onboarding
• Ship a native AI agent within the product
• Drive feature adoption
• Support and unblocking for users
• Expansion (upgrades, new modules, power-user workflows)

AI approach

Cor's Obi is an AI agent that provides live, interactive onboarding and product adoption guidance. It sees the user's screen, understands their goals, builds tailored success plans, and guides them step-by-step through products, even across multiple applications. It proactively engages, answers questions contextually using a knowledge base, and can execute tasks on the user's behalf after confirmation. Obi learns from existing training content and session data to improve over time. The company states it handles model upkeep and agent infrastructure, allowing customers to deploy an AI layer without building it from scratch.

Tech named: AI agent, Conversational AI Platform, AI-native onboarding, Lifecycle Agent

Industries served

• Ecommerce

What it says sets it apart

• AI agent that sees the screen and executes tasks, unlike static DAPs or chatbots
• Scales personalized, white-glove onboarding experience to all customers
• Automates 80% of customer success work
• Reduces need for daily training calls and manual follow-ups
• Provides deep insights into customer struggles and product friction points
• Quick deployment (from zero to working agent in a day)
• Native embedding into product for seamless, branded experience
• Managed by non-technical staff through Admin Hub, freeing up engineers
• SOC 2 Type 2 certified with granular privacy controls
• User-centric control over screen sharing and actions

Funding rounds we track

From the AI funding tracker — rounds as reported by the linked publications.