Other

SpinXpress · Lumana

Vendor-reportedOtherUnited StatesScaledMid-marketComputer vision

Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.

Reported by lumana.ai (vendor self-report). Checked against the source page on 2026-09-06. 2 of 2 figures below appear on that page word for word.

The problem

SpinXpress relied on outdated and inefficient traditional video security systems that required significant time to retrieve footage, lacked real-time alerts, and were cumbersome to manage across multiple locations.

What was deployed

Vendor
Lumana
Products
Lumana
Technique
Computer vision
Build or buy
Bought off the shelf
Deployment
SaaS
Data used
video footage from existing cameras
Scale
21+ locations

What changed

Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.

time to retrieve footage

90% less time to retrieve footage

Quoted word for word from the source · round percentage, no baseline given

<1 secAI activity alerts response time

<1 sec real-time AI activity alerts

Quoted word for word from the source

Lumana has transformed how we manage security at SpinXpress. With its advanced AI capabilities, I can respond to incidents in real time, ensure the safety of our customers and staff, and streamline our operations. Lumana is the backbone of our security strategy, allowing us to focus on growing our business while maintaining peace of mind.
Al Patel, Partner, SpinXpress

Difficulties and limits

Sources

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