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Boston Celtics · ReliaQuest

Vendor-reportedOtherIn productionAI agentsLive 2020

Vendor-reported. The customer is named and the numbers are quoted from the source page, but the account comes from the vendor. No independent confirmation.

Reported by reliaquest.com (vendor self-report). Checked against the source page on 2026-09-06. 2 of 2 figures below appear on that page word for word.

The problem

security was becoming increasingly difficult to manage for the Celtics, due to limited in-house resources, competing priorities, and a nascent security team.

What was deployed

Vendor
ReliaQuest
Products
GreyMatter
Technique
AI agents
Build or buy
Bought off the shelf
Deployment
SaaS
Data used
SIEM and EDR alerts

What changed

Each row is quoted from the source. Figures we could not find on the page in those words are marked — they are kept, not deleted, so you can judge them.

time gainseach month

“20% time gains each month, allowing them to focus on proactive initiatives”

Quoted word for word from the source · round percentage, no baseline given

88%SIEM and EDR alerts addressed without escalationOver the course of one year

“Over the course of one year, ReliaQuest addressed approximately 88% of all SIEM and EDR alerts without the need to escalate to the Boston Celtics.”

Quoted word for word from the source

“The value of ReliaQuest lies in the breadth and depth of its offering. Other vendors wanted to lock me in to their specific products and suites, but ReliaQuest integrates with different tools to meet customer needs, as opposed to taking a one-size-fits-all approach. More importantly, the knowledge of their staff and engineers enables the best possible protection of our critical assets.”
— Jay Wessland, Chief Technology Officer and VP of Operations, Boston Celtics

Difficulties and limits

Sources

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