Scribe

What Scribe does

Scribe automatically captures how work gets done within an organization, transforming institutional knowledge into context that teams and AI tools can read. It helps create SOPs, train teams and AI agents, answer questions, onboard new hires, and automate work. Scribe aims to improve efficiency by surfacing bottlenecks and redundancies in workflows, providing data-backed recommendations for improvement, and accelerating AI roadmap development. It offers enterprise-grade security, including automatic redaction of sensitive data and compliance with various standards.

Products

• ScribeA platform that automatically captures workflows and transforms them into step-by-step guides and documentation for teams and AI agents.
• Scribe for WindowsDesktop application for Windows to capture workflows.
• Scribe for MacDesktop application for Mac to capture workflows.
• Scribe for ChromeBrowser extension for Chrome to capture web processes.
• Scribe for EdgeBrowser extension for Edge to capture web processes.
• Scribe OptimizeAn AI-powered feature that analyzes workflows to surface bottlenecks, redundancies, and time drains, providing recommendations for improvement and automation.

Key capabilities

• AI-powered automatic capture of workflows
• Unlimited guide creation
• On-screen walkthroughs
• In-context guide access
• Basic insights
• Advanced insights
• Improve workflows with AI
• Capture web processes
• Capture desktop processes
• Chrome & Edge extensions
• Create Pages
• Voice transcription
• Guide verification workflow
• Multiple workspaces
• Edit text & steps
• Custom branding
• Customizable screenshots & annotations
• Language translation
• Comments
• Version history
• Sensitive Data Redaction (manual, assisted, enforced automatic, custom automatic)
• Share as video
• Share with link
• Embed in other tools
• Export to PDF
• Export to HTML
• Export to Markdown
• Export to Microsoft Word
• Confluence integration
• Enterprise search API
• Copilot integration
• Slack bot integration
• Custom AI assistants integration
• Customized sharing settings
• Secure hosting
• Configurable global sharing policies
• Authenticated viewers
• Multi-team governance
• SAML SSO
• SCIM user provisioning
• Role-based access control
• IP whitelisting
• URL whitelabeling
• Customer support
• Customer success
• Custom security & legal review
• Custom procurement
• Automatic volume discounting
• Control what gets captured (admin approved apps)
• Non-work activity auto-excluded
• User data pseudonymized
• API for workflow context
• MCP (Machine Comprehensible Process) for AI tools
• Scribe titles (AI-powered auto-generation)
• Scribe descriptions (AI-powered auto-generation)
• Page generation (AI-powered from prompt)
• Text-to-speech
• Speech-to-text

Use cases

• Create SOPs
• Train teams & AI agents
• Answer questions
• Onboard new hires
• Automate work
• AI transformation
• Scale best ways of working
• Improve workflows by identifying inefficiencies
• Build AI roadmaps
• Drive AI transformation
• Power AI agents
• Roll out new software
• Streamline processes
• Reduce time spent on non-client tasks
• Break down knowledge silos
• Decrease time spent explaining work
• Increase customer satisfaction on strategic account projects
• Accelerate learning across teams
• Cut documentation time
• Increase accuracy
• Improve team member efficiency
• Increase procedure compliance
• Facilitate on-time project implementation
• Manage information across global teams
• Capture workflows across teams for operational context
• Prioritize automations based on workflow data
• Connect agents to real workflow context
• Document browser, desktop, or cross-app workflows
• Surface guides in AI tools, wikis, and more
• Feed AI agents via MCP and API
• Combine multiple workflows into full SOPs with videos and links
• Talk through complex processes with voice transcription
• Export audit-ready SOPs

AI approach

Scribe uses AI to automatically capture workflows and generate step-by-step guides, providing context for teams and AI agents. While its core functionality doesn't use AI, it offers AI-powered supporting features like auto-generating titles and descriptions, page generation from prompts, text-to-speech, and speech-to-text. It partners with third-party AI providers for these features and ensures user data is not used to train their models.

Tech named: AI, generative AI, machine learning

Industries served

• Software Development
• Energy
• Financial Services
• Agriculture
• Health and Wellness
• Insurance
• Healthcare
• Digital Services
• Education
• Non-profit

What it says sets it apart

• Instantly captures how business actually works
• Transforms institutional knowledge into context for teams and AI tools
• Provides real-time, living view of how work happens
• Accelerates AI roadmap planning (5 days vs. months)
• AI analyzes workflows to surface bottlenecks and inefficiencies
• Connects workflow data directly with other AI tools
• Enterprise-grade security with automatic sensitive data redaction (PII, PHI, PCI)
• Compliance with SOC 2 Type II, HIPAA, CCPA, GDPR, FERPA
• Offers MCP (Machine Comprehensible Process) and API for integrating workflow context with AI tools
• Easy to use and intuitive, requiring minimal training
• Auto-updates SOPs when processes change
• Supports capturing workflows across web, mobile, and desktop apps
• Provides data-backed recommendations for improvement and automation
• Does not use customer data to train AI models; AI providers delete data within 30 days and do not receive images

Funding rounds we track

From the AI funding tracker — rounds as reported by the linked publications.