Horizon AI

What Horizon AI does

Horizon is an AI platform that helps large, complex organizations understand how work really happens and move to action fast. By capturing insights from employees and company data at scale, Horizon uncovers hidden inefficiencies, prioritizes high-impact initiatives, and transforms organizational knowledge into clear decisions, aligned execution, and measurable business results. It replaces manual interviews, fragmented analysis, and slow consulting cycles with a single, integrated system, built for global organizations with distributed teams. Horizon's mission is to provide an AI-powered continuous discovery platform for large enterprises, interviewing every employee through conversational AI, mapping how work really happens, and surfacing high-impact opportunities for transformation leaders.

Products

• PlanA framework that holds the objective and its context, guiding every step from interviews to deliverables. It allows users to build a plan visually as a connected flow of stages: Configuration, Discovery, Processes, Insights, Initiatives, and Deliverable. It scopes stages around specific questions, and Horizon's AI conducts interviews, analyzes data, and generates insights and initiatives.
• Efficiency HubAnalyzes collaborator tasks after a Discovery Cycle to detect improvement opportunities. It identifies tasks with high automation potential that consume significant hours, turning them into concrete, personalized projects for each person to improve their work. It provides personalized improvement projects, guides with the Supercoach, and offers leaders visibility into progress, hours saved, and support needs.
• PulseA continuous follow-up system that uses recurring messages in Slack, AI-personalized questions, and a real-time dashboard. It ensures commitments don't fade after a Discovery Cycle by providing continuous follow-up without micromanagement. Questions adapt to role, prior conversations, and commitments, feeding Horizon's Digital Brain with current information on progress, blockers, and new signals.
• SuperconsultantAn always-on AI strategic advisor that allows users to explore organizational data, co-create initiatives, and generate executive-ready deliverables without waiting weeks or depending on external consultants. It carries the Plan context everywhere and can be used to create discovery cycles.
• Insights DashboardProvides structured business insights extracted from every conversation. It includes impact and effort scoring, traceable to real employee input, to help prioritize actions. Every finding lands here, scored by impact and effort, and ranked to indicate where to act first.
• Discovery CyclesAI-powered interview campaigns conducted at census scale. Users define areas, processes, or objectives to uncover insights that manual discovery cannot. It's the main way information enters Horizon, involving AI agents interviewing groups of collaborators with a defined goal.
• Initiatives DashboardTransforms insights into tracked actions. It centralizes business cases, process maps, and implementation plans, ready for executive buy-in. Owners, metrics, and implementation plans are tracked here to monitor progress.
• Manager Efficiency HubOffers full visibility into a team's transformation progress. Managers can see who is advancing, identify blockers, and understand the impact of changes in real time.
• SupercoachAn AI ally for Individual Contributors, providing guidance fully contextualized to their role, challenges, and tools, ensuring the advice fits how they work.
• WorkspacesCapabilities that transform how organizations manage access and data privacy inside Horizon, including Custom Roles and Anonymization. It allows for one account with multiple workspaces and connected data when needed.
• Process LibraryAutomatically extracts, structures, and documents a company's real processes from discovery conversations into a centralized library. It serves as a living map of operations that grows richer with every discovery cycle, with each entry traceable to the conversations behind it.

Key capabilities

• AI-powered interviews
• Conversational AI
• Document ingestion and analysis
• Complete process intelligence
• Living map of how work actually happens
• Data-driven insights ranked by impact
• Automatically generated action plans and initiatives with ROI
• Adaptive and thorough one-on-one interviews
• Dynamic digital twin of the organization
• Full organizational coverage
• Hidden dependency detection
• Real-time benchmarks
• Cost, speed, and quality scenario simulation
• Automated process documentation
• Impact and effort scoring for insights
• Traceability of insights and processes to conversations
• Continuous follow-up system via Slack
• AI-personalized questions
• Real-time dashboard for continuous improvement
• SOC 2 Type II Certified
• Data encryption
• Role-Based Access Control (RBAC)
• Anonymization
• API integration with existing systems
• Auto-generated process maps (BPMN-ready)
• ROI estimates for findings
• Executive summaries and board decks
• Jira epics generation

Use cases

• Operational Efficiency: Recovering FTE capacity, process by process, by identifying manual work and rework, quantifying recoverable FTEs, and providing high-ROI actions.
• Cycle-time acceleration: Finding where end-to-end lead time hides and cutting it at the cause.
• Automation blueprints: Taking a task to be automated down to its rules for a build-ready specification.
• Organizational transformation: Understanding how work happens, uncovering inefficiencies, and prioritizing initiatives.
• Continuous discovery: Establishing ongoing programs for insights and improvements.
• Process improvement: Identifying and optimizing processes across various departments.
• Workforce capacity liberation: Freeing up employee time by automating or streamlining tasks.
• Procurement/contract cycle shortening: Accelerating business processes like RFP/RFQ processing, contract cycles, and vendor onboarding.
• Cross-country benchmarking: Comparing operational practices and identifying best practices or duplications across different regions.
• Strategic initiative alignment: Ensuring initiatives deliver measurable ROI and are aligned with business objectives.
• CRM migration guidance: Providing insights and initiatives for large-scale system migrations.
• Risk management: Identifying and mitigating risks associated with hidden dependencies and informal workarounds.
• Digital twin creation: Building and maintaining a dynamic digital representation of the organization for real-time insights.

AI approach

Horizon AI deploys AI agents that conduct conversational interviews with employees across an organization, ingest existing documents (SOPs, policies, process documentation), and analyze this data to map processes, surface insights ranked by impact, and auto-generate initiatives with clear ROI. The AI agents are designed to adapt in real-time, ask relevant questions, understand process-specific language, and follow up intelligently, making the interaction feel human. The platform builds a 'digital twin' of the organization, continuously updated with new insights. It also uses AI for personalized questions in continuous follow-up systems (Pulse) and for an 'Efficiency Hub' that provides personalized improvement projects to individual collaborators, guided by an AI 'Supercoach'. The CTO leads the design of Horizon's AI-first architecture and owns how the product is built, shipped, and scaled, indicating proprietary AI development.

Tech named: AI agents, conversational AI, AI-first architecture, context graph, AI-native codebase, autonomous agent stack, AGENTS.md, CLAUDE.md, skills system

Industries served

• Software Development
• E-commerce
• Fintech
• Food Delivery
• Super App
• Travel Technology
• Insurance
• Financial Services
• Pension Fund
• DTC (Direct-to-Consumer)
• Industrial
• Shared Services
• Digital Marketplaces

What it says sets it apart

• AI-powered conversational interviews at scale, feeling human-like
• Ability to interview entire organizations in days, not months
• Generates data-driven insights with clear ROI, backed by evidence from employees
• Automated generation of initiatives and action plans
• Creation of a dynamic digital twin of the organization
• Focus on continuous discovery and improvement rather than one-off diagnostics
• Integration of employee input with existing documents and data (e.g., SAP, ARIBA, PIC, BigQuery, Tableau)
• Provides BPMN-ready process maps
• Offers personalized improvement projects for individual contributors (Efficiency Hub, Supercoach)
• Ensures data security with SOC 2 Type II certification, encryption, RBAC, and anonymization
• Significantly faster than traditional consulting or manual discovery methods (e.g., 90x faster, months to days)
• Ability to quantify recoverable FTEs and operational waste
• Co-founded by individuals with extensive experience in transformation and process improvement programs at large enterprises.

Funding rounds we track

From the AI funding tracker — rounds as reported by the linked publications.